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Banky är ett svenskt fintech-bolag grundat 2021 med ett tydligt syfte: att göra rättvis och transparent finansiering tillgänglig för alla – inte bara de med perfekt kredithistorik. Vi tror att en enda siffra aldrig ska definiera vem du är ekonomiskt. Därför gör vi en helhetsbedömning av din situation och erbjuder individanpassade lösningar som faktiskt passar dig – oavsett om du vill samla dyra smålån, finansiera något du bryr dig om, eller skapa lite mer andrum i vardagen. Hos Banky möts du av tydliga villkor, inga dolda avgifter och en ansökan som tar minuter. Vi jobbar varje dag för att förtjäna ditt förtroende – och dina omdömen hjälper oss att bli bättre.
Eriksbergsgatan 8, 114 30, Stockholm, Sweden
4.3
623 reviews
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Replied to 100% of negative reviews
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It's a very good bank ,it give you loan when other bank say no
I can recommend it to anyone
Reply from Banky
Hi Hellen,
Thank you for your nice review of us at Banky!
We really appreciate that we could have helped you and that you are happy at our service.
Have a good day.
Best regards, Martin at Banky
It was a great experience getting loan from Banky. I recommend it.
Reply from Banky
Hi Mudassar,
Thank you for your review of us at Banky!
It means alot to us that you as a costumer have been satisfied and that you are happy!
Wish you a continuous good Wednesday
Best regards, Martin at Banky
I want to share a positive experience I had with Banky today.
I had a conversation with Peter, the manager for customer support, and he was extremely professional and understanding. He took the time to really listen, explained things clearly, and helped me resolve my issue in a respectful and solution‑oriented way.
That interaction made a big difference. It showed that when you get in touch, they do care about helping and making sure the situation is handled properly. I felt heard and supported throughout the conversation.
Based on this experience, I can say that Banky’s customer support does take responsibility and genuinely tries to help their customers.
Reply from Banky
Hi Reda,
Thank you for sharing your experience with banky!
Happy to hear that you feel supported and helped during this process.
If there's any questions or something you wish to be helped with, just contact us and we'll happily help you!
Have a continuous good day!
Best regards,
Martin at Banky
The team was highly supportive and prompt during the process. Highly recommended !
Reply from Banky
Hi Nitish,
Thank you for your lovely words regarding your experience with us.
It means alot for us all at Banky that we can help and support our customers.
Best regard
Martin at Banky
Thilde is the best consultant. She explained everything clearly and in an accessible way and was polite! Appreciate such employees)
Reply from Banky
Hello Nestor,
Than you for the feedback and the five stars,
We really appreciate you taking time of your day to leave us a review, and we are happy to hear that you are satisfied with the customer service you have received!
We look forward to keep offering you great customer service in the future as well.
BR,
Thilde from banky
Dear Banky,
I am extremely disappointed with how I’ve been treated as a customer.
Despite already paying more than I was required to — simply to avoid the harsh consequences that come with late payments in Sweden — I’ve received no support, understanding, or professionalism from your side. I paid more than necessary just to avoid problems, yet I feel like I’ve only been punished further.
It honestly feels like your company has no regard for people’s situations, no empathy, and very poor customer care. This has caused me unnecessary stress and frustration. I expect better from a financial institution.
I am now formally requesting:
1. A clear explanation of my account and what I was charged
2. A refund for the amount I overpaid
3. A serious review of how my case was handled
Don’t take a loan from this loan provider!!!!!!!!be careful before you regret!!!!!
Reply from Banky
Hello Isak,
Thank you for sharing your experience with us,
However we have a wide range of satisfied customers, and this occurrence does not equal to anything that we know of.
We would love for you to get back to us with more information, so we can get further understanding of what you mean by this.
Since we follow banking secrecy, we can not provide any information regarding a customer here.
You're welcome to send an email to kundtjanst@banky.se, or call us back at 08-400 609 59 weekdays between 10:00-16:00 to explain what you mean with this review.
We would greatly appreciate to provide any answer you need for your questions.
Wishing you a nice evening.
BR,
Thilde at Banky
Reply from Banky
Hi Reshu,
Thanks for your feedback. We really appreciate you sharing your experience with us.
Hope you have a nice day!
Best Regards,
Peter at Banky
Worst experience with banky. Just a wastage of time.whole day providing all the necessary information, guarantor everything. My guarantor even provide all necessary information, documents. At the end they called me and asked only, are you Swedish citizen and when I replied no they just rejected my application in no time after taking all the necessary information from me. Even though my guarantor was swedish national. If they really don't want to accept other than Swedish nationals then they just asked or tell us at first place. Why they waist so much my time & my guarantor's time. So hectic experience with banny.Ab
Reply from Banky
Hello!
We feel sorry that you had a negative impression of our process and that you feel it was hectic. We strive to be as transparent as possible throughout the process.
Unfortunately, we are not allowed to share information in any specific cases. If you feel that there has been a misunderstanding, you are welcome to contact us at any time.
Best Regards, Banky
It’s not bank and they are pretending as bank. I do not recommend it to anyone because they make your situation worse for you and your financial situation. I personally had bad experience with them. At first they offered 150.000 SEK , then they checked my credit, salary, all income… they asked for guarantor. After checking 3 guarantor they said they will pay me the loan. After 2 hours they refused and asked for more guarantor.
Funny thing is interest rates that they charge is not at all in Sweden 33% 😂. I make them happy with middle finger.
Don’t don’t make your life risky.
I was lucky rejected their offer.
Reply from Banky
Banky is not a bank we are credit intermediary. Our goal is to help those with no option to borrow from the banks with lower interest. We made this possible by having a higher interest rate compared with other banks as well as not using UC to decide wether or not a Borrower should receive a loan from us or not.
We're sorry to hear that your experience didn't live up to your expectations. We always strive for a smooth and straight application process as possible. But the process can of course vary from case to case.
We can never promise that the loan will be approved before do an assessment. Unfortunately we couldn't approve your first guarantors, the reason for this is we do an overall assessment of each borrower and guarantor. This way we can avoid using UC and the decision is never made solely based of credit score.
We hope this finds you well and don't hesitate to send an email to kundtjanst@banky.se if you have any further questions about your specific case.
Reply from Banky
Hello,
Thank you for your feedback, we are really happy that we could help you in the best way
Reply from Banky
Hi,
Thank you for your nice words.
Best regards, Banky
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