Bangerhead Reviews 

4,756
TrustScore 4 out of 5

4.0

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See what reviewers are saying

Rated 5 out of 5 stars

A few days ago I placed an order but the address was wrong because I moved to a new address. At that time, I sent an email to the support department and they helped me change the new address on the s... See more

Rated 5 out of 5 stars

Really good website with a wide variety of products and usually they have some great discounts. We are quite satisfied with the prices and the products they have, which sometimes are not available in... See more

Rated 1 out of 5 stars

This time unfortunately bad! I ordered products only because unliked the offer on extra Shiseido gift but the gift was not sent and bangerhesd is not responding to my emails.

Company replied

Company details

  1. Cosmetics Store
  2. Beauty Supply Store
  3. Cosmetics Industry
  4. Hair Product Store
  5. Health and Beauty Shop
  6. Perfume Store

Information provided by various external sources

På Bangerhead brenner vi for å gjøre skjønnhet og kosmetikk til noe som er gøy å holde på med. Med over 20 000 produkter innen hårpleie, hudpleie, makeup, stylingverktøy og parfyme, kan vi stolt konstatere at vi tilbyr alt innen skjønnhet. Vi finnes her for deg døgnet rundt hvor du enn befinner deg, og gir deg tilgang til produkter fra noen av verdens absolutt fremste varemerker. Hos oss finner du favorittprodukter fra blant annet Dermalogica, Lancôme, Clinique, Estée Lauder, Babor, Maria Nila, Redken, Kérastase, ghd, Anastasia Beverly Hills, Elizabeth Arden Pro, MAC Cosmetics og bareMinerals. Som autorisert forhandler kommer alle våre produkter direkte fra leverandør, og de sendes til deg fra vårt lager i Sverige. Du betaler så klart ingen toll - den prisen du betaler i kassen er det eneste du skal betale. Mens du venter på din bestilling kan du la den inspirere av vårt Magazine der vi møter spennende mennesker, skriver om de siste trendene og deler med oss av alt vi har lært oss på reisen så langt.


Contact info

4.0

Great

TrustScore 4 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(4,756)

288 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They literally sent me an empty perfume…

They literally sent me an empty perfume box.
I’ve sent a complaint…no response as of yet.
Very very disappointed.

19 December 2023
Bangerhead logo

Reply from Bangerhead

Hi Timothy,

Thank you for your review!

We are terribly sorry for what happened and can see that you have an ongoing case with our customer service.

We will examine the shipment with our logistics and the forwarder, in case it was damaged during transport.

You will receive an answer via email shortly.

Have a nice day!

Best regards,
Bangerhead Customer Service💜

Rated 1 out of 5 stars

One of the bottle wasnt closed…

One of the bottle wasnt closed properly, so it was leaking in the box half of the bottle gone. I reported right away and they came back with a returning the product and tell me to wait for 3 weeks. So I think its too much work for me to go to the city again and drop it off.
Just kind of disappointed.

When I got the reply she only offered the return. Its more complicated for me to return it and waited for the refund. If thats ok if I can take a discount for this experience?
Thank you kindly
N

25 October 2023
Bangerhead logo

Reply from Bangerhead

Hi Naene,

Thank you for your reply!

I understand, and the agent will of course help you with a discount!

The agent will get back to you via email with confirmation and further help in the matter.

Hope you continue to have a nice day!

Best regards, Customer Relations

E-post: hei@bangerhead.no

Rated 5 out of 5 stars

Really good website with a wide variety…

Really good website with a wide variety of products and usually they have some great discounts. We are quite satisfied with the prices and the products they have, which sometimes are not available in many other websites.

10 September 2023
Rated 3 out of 5 stars

They are send not right product

I ordered eyebrow paint and oxidant cream for it. They sent me an oxidant liquid, which is cheaper and not the consistency that I need.I'm upset.

18 July 2023
Bangerhead logo

Reply from Bangerhead

Hi Maik,

Thank you for your review!

We sorry that you received an incorrect item and it appears that there was a mistake in the handling of your order.

I can't see that you have been in contact with our customer service regarding this.

Get back to us and we will of course help you further with sending the correct product.

We wish you a nice day💜

Best Regards,
Bangerhead
Customer Relations

hei@bangerhead.no

Rated 1 out of 5 stars

Instabox lost my order in their…

Instabox lost my order in their fulfillment center. I'm still not sure if my order is being reordered or not.

22 June 2023
Bangerhead logo

Reply from Bangerhead

Hi Robert,

Thank you for your review!

We regret that you did not receive your order and that it was missorted by the forwarder.

I see that we contacted you from our customer service regarding the matter.

Get back to us with answers and we will of course help you further!

We wish you a nice day💜

Vänliga hälsningar,
Bangerhead
Customer Relations

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