Immediate dispatch and good tracking provided. My order was packed carefully and arrived crease free. I am thrilled to receive such a high quality denim jacket. It fits perfectly, I love the length an... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered 2 pairs in sizes 8 &:10 of the Robyn Wide Leg Jeans short leg 29 & 7/8 so nearer 30 ins in length which is ideal for my height 5 feet 4 & 1/2 as I usually wear trainers or low block heels.... See more
Company replied
Made a mistake with my order spoke to someone in your office, unfortunately didn’t catch her name but she was extremely helpful and sorted problem. Have now received the order and keeping everything.... See more
Company replied
My purchase arrived in a very attractive parcel. I was very reluctant to return. When I saw this dress I thought it looked very good quality. It didn’t disappoint and the colour was beautiful. Unfortu... See more
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Company details
Written by the company
Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Contact info
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, United Kingdom
- 0344 844 8118
- theteam@baukjen.com
- baukjen.com
4.5
Excellent
30K reviews
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Gorgeous clothes
Gorgeous clothes, great packaging, prompt service.What more can you ask?
15 July 2026
Reply from Baukjen
Dear Maggie,
Thank you so much for your lovely feedback! We're delighted to hear you love our clothes, packaging, and service. We really appreciate your support.
Warm Regards- Kat
Excellent website with lots to choose from
Excellent website with lots to choose from. Quick delivery and sensible packaging.
15 July 2026
Reply from Baukjen
Thank you for such a wonderful 5 star review. We are absolutely thrilled to hear that you're more than happy with the website and the garments we produce, the quick delivery and our eco-friendly packaging. With warmest regards, Mani
Reply from Baukjen
Thank you so much for your lovely review. We really do appreciate you taking the time to review us and leaving such positive feedback on your experience of shopping with us. Kind regards, Mani
Reply from Baukjen
Thank you so much for your lovely 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback. Kind regards, Mani
Reply from Baukjen
Thank you for such a lovely 5 star review. We are absolutely thrilled to hear that you're more than happy with the quality of our garments and the compliments you've received. Warmest regards, Mani
Service was good
Service was good. No probs.
Product was nearly good but was expensive, even in sale, and neckline too close to a choke hold.
14 July 2026
Reply from Baukjen
Thank you for the review and feedback. We are delighted to hear that you were happy with the service you received from us. However, we sincerely apologise for the garment not being to suit, we will forward this feedback onto the correct department. With warm regards, Mani
Manni made my experience excellent
Manni made my experience excellent , following a email I sent to the company re a return and exchange, Manni replied quickly explaining what I needed to do, I did and my exchange was done and returned to me in 3 days. Excellent , full marks Manni thank you.
13 July 2026
Reply from Baukjen
Dear Helena,
Thank you so much for your kind feedback. We're delighted to hear Manni was able to help and that your exchange was completed so quickly.
I'll be sure to pass your lovely comments on to Mani—they'll really appreciate them!
Thank you for shopping with us.
Warm Regards- Kat
Excellent quality and fit of clothing
Excellent quality and fit of clothing. Quite expensive even in the sale but garments will last for years with care. Very pleased with order. Thank you.
10 July 2026
Reply from Baukjen
Thank you for such a fantastic review and for the continued support. We are absolutely thrilled to hear that you're more than happy with the quality, fit, and longevity of our garments. With warmest regards, Mani
A well made dress in a lovely…
A well made dress in a lovely lightweight material. It fits well. I’m very pleased with it.
13 July 2026
Reply from Baukjen
Thank you so much for your lovely review! We're delighted to hear that you're pleased with your Mariella Organic Printed Midi Dress and that you love the lightweight fabric and flattering fit. We hope you enjoy wearing it! Warm Regards Tors
Beautiful dress in lovely fabric but…
Beautiful dress in lovely fabric but too big. Quick delivery and easy returns
13 July 2026
Reply from Baukjen
Thank you for such a wonderful 5 star review. We are absolutely delighted that you're more than happy with the quality of our garments, the quick delivery, and the easy returns process. Warmest regards, Mani
The quality was lovely
The quality was lovely; however the style was not right for me. I’m sure it would fit better on someone taller than me.
10 July 2026
Reply from Baukjen
Thank you for the review and feedback. We are delighted to hear that you were happy with the quality of our garments. However, we sincerely apologise for the garment not being to suit, we will forward this feedback onto the correct department. With warm regards, Mani
Reply from Baukjen
Dear Kelley,
Thank you for your review.
I have just checked your tracking, and it is showing for delivery on Thursday- If you would like more information on this please email TheTeam@Baukjen.com.
Warm Regards- Kat
Kept informed at all stages
Kept informed at all stages. Item arrived quickly and beautifully packaged. Item is not quite as white as I would have liked but still a beautiful t-shirt and very well made.
10 July 2026
Reply from Baukjen
Thank you for the review and feedback. We are delighted to hear that you were happy with the ordering process, the quality of the garment, and how well your order was packaged. However, we sincerely apologise for the garment colour not being as you expected, we will forward this feedback onto the correct department. With warm regards, Mani
Lovely barrel leg jeans
Lovely barrel leg jeans. They are a good fit and are true to size. A bit long for me so will have to take up hem-I’m 5’3”.
9 July 2026
Reply from Baukjen
Thank you for such a lovely review. We are absolutely delighted that you're more than happy with the quality and sizing of our barrel leg jeans. Warmest regards, Mani
Reply from Baukjen
Thank you so much for your lovely 5 star review and continued support. We really do appreciate you taking the time to review us and leaving such positive feedback on the quality of your garment. Kind regards, Mani
Great service, great clothes
My skirt and jeans arrived quickly, beautifully packaged and they fitted!
7 July 2026
Reply from Baukjen
Thank you for such a lovely 5 star review. We are absolutely delighted that you're more than happy with the fit of the items and the packaging. Warmest regards, Mani
Great product
The products are lovely and I like that they are ethically made.
I had very good contact with customer services when I had a query. Suzanne was gracious and clear in her communication.
Thank you.
18 July 2026
Unprompted review
Reply from Baukjen
Thank you for the review and feedback. We are delighted to hear that you were happy with th products and our company ethos, as well as the quality of customer service you received from Suzanne. We will forward this feedback on. With warm regards, Mani
Everything went well until the…
Everything went well until the delivery. It was supposed to be delivered on 11July and ended up not getting it until 17th.
8 July 2026
Reply from Baukjen
Thank you for the review and feedback. We are delighted to hear that you were happy with the ordering process and the service you received from us. However, we sincerely apologise for the courier delays, we will forward this feedback onto the correct department. With warm regards, Mani
My dress is lovely
My dress is lovely, easy to wear, took me to a funeral but equally could have taken me to a wedding! Very happy with it.
3 July 2026
Reply from Baukjen
Thank you so much for your 5 star review. We really do appreciate you taking the time to review us and leaving such positive feedback on the dress. With kindest regards and deepest condolences, Mani
Lovely trousers
Lovely trousers. Would be great if you offered petite sizing as I am having to having them shortened.
7 July 2026
Reply from Baukjen
Hello Shelley
Thank you for your lovely review! We're delighted to hear you love the trousers. We appreciate your feedback on petite sizing and although we do a limited range in Petite, these particular trousers are not currently included. We'll be sure to share your comments with our team. Thank you for your support, and we hope you enjoy wearing them!
With best wishes, Suzanne
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