BatteryEmpire Reviews 

4,745
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

Agreed to pay by via Bank Transfer. company could not provide valid account name (gave me four different ones). My Bank provided company Account Name "GREENCELL.GLOBAL" which matched account details... See more

Rated 5 out of 5 stars

Ordered a new battery for my old Dell Latitude laptop on Sunday afternoon, received an email Monday afternoon to confirm despatch and battery was delivered at 8am on Tuesday - fabulous service. The n... See more

Rated 5 out of 5 stars

First class service, quick DHL delivery, well packed, battery seems to be very good and working well. I used BatteryEmpire as my HP battery was quite hard to find in the 10.8v size and although some o... See more

Rated 5 out of 5 stars

What can I say except Excellent. I ordered a GreenCell battery for my very old Acer 5610z laptop. Battery arrived within 48 hours well packed in it's own small box thanks to Nathan in the shipping de... See more

Company details

  1. Computer Store
  2. Battery Manufacturer
  3. Bike Accessories Store
  4. Computer Hardware Manufacturer
  5. Computer Repair Service
  6. Energy Equipment and Solutions

Written by the company

The company was founded in 2008 by Paweł Ochyński and at the beginning dealt with advising customers when choosing laptops and servicing of computer equipment. By seeing the market demand, with the knowledge regarding the construction of laptops and electronic equipment, from the beginning of 2010 we decided to specialize in the sale of lithium-ion batteries for laptops, cameras and mobile phones. The result of this transformation is our online store Battery Empire, which since its inception has clearly assigned goal - Your satisfaction from your purchase. Every day we are developing our offer, which contains now hundreds of products in the following product groups: Batteries for laptops, netbooks; power supplies and chargers for laptops; keyboard for laptops, netbooks; power banks, external batteries; batteries for mobile phones and smartphones; batteries for cameras; chargers for cameras; batteries for cordless vacuum cleaners. We are constantly working on improving the efficiency and competitiveness. We want to be the best partner for our customers, both individual and business. Every day we are working on preparing our special promotions, so you can take advantage of our unique offers and all you have to do is follow our Facebook page. In addition to our current promotions and contests you will also get access to all our interesting content from Battery Empire.


Contact info

4.1

Great

TrustScore 4 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(4,745)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Cannot reach the company either by phone or email

I have three tickets (not sure each one is each one) 1572538 1404757 1375767.

I returned a 65w charger twice, because the two products stopped working the same way.
The second time, I asked for a refund, but since the carrier confirmed that the parcel was delivered, Battery Empire team just stopped replying my emails. I can not reach them by phone either.

Not sure if they check this web site, but if they do, please process my refund.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

First time purchasing from Battery…

First time purchasing from Battery Empire and I'm very pleased with my product.

Very easy purchase. Good price, excellent communication regarding the delivery which was very quick.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order and arrived on time

It was fairly easy to order and the item arrived when predicted. Price seemed reasonable.

The EU site lets you order, but then says it no longer ships to UK. Although the EU and UK sites are essentially the same, the EU one is a little better in wording, etc. It initially seems cheaper, because no VAT added on.

19 September 2024
Rated 5 out of 5 stars

A refreshing response.

What a refreshing customer service response. i purchased a laptop battery in July of 2023. Battery was fine but over the last 3-4 weeks the performance dropped off dramatically. Reported this by e-mail on JULY 12th today is the 15 JULY and battery empire informed me the replacement was on it's way. Absolutely 5 star service. Thank you Battery Empire customer service.

15 July 2024
Unprompted review
Rated 1 out of 5 stars

Agreed to pay by via Bank Transfer

Agreed to pay by via Bank Transfer. company could not provide valid account name (gave me four different ones). My Bank provided company Account Name "GREENCELL.GLOBAL" which matched account details provided. Paid bill on "21/06/2024", "BILL PAYMENT VIA FASTER PAYMENT TO REFERENCE ORDER ID 602623" for Order Ticket #1386339. But to-date no Battery received and emails claim no payment made.

21 June 2024
Rated 5 out of 5 stars

Brilliant, instant help via chat line.

Had a problem, due to my own fault, processing my order. Malgorzata responded immediately to help me resolve it and also pointed me in the right direction for the charger that I needed. She was patient and professional. Once my order was processed on the Monday, it arrived on Wednesday, via DHL delivery. Very pleased with the products.

3 July 2024
Rated 5 out of 5 stars

Quick delivery

Quick delivery. Obviously as its a battery it needed charging then discharging a few times before it found its level. Will use company again.

24 May 2024

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