Agreed to pay by via Bank Transfer. company could not provide valid account name (gave me four different ones). My Bank provided company Account Name "GREENCELL.GLOBAL" which matched account details... See more
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See what reviewers are saying
Ordered a new battery for my old Dell Latitude laptop on Sunday afternoon, received an email Monday afternoon to confirm despatch and battery was delivered at 8am on Tuesday - fabulous service. The n... See more
First class service, quick DHL delivery, well packed, battery seems to be very good and working well. I used BatteryEmpire as my HP battery was quite hard to find in the 10.8v size and although some o... See more
What can I say except Excellent. I ordered a GreenCell battery for my very old Acer 5610z laptop. Battery arrived within 48 hours well packed in it's own small box thanks to Nathan in the shipping de... See more
Company details
- Computer Store
- Battery Manufacturer
- Bike Accessories Store
- Computer Hardware Manufacturer
- Computer Repair Service
- Energy Equipment and Solutions
Written by the company
The company was founded in 2008 by Paweł Ochyński and at the beginning dealt with advising customers when choosing laptops and servicing of computer equipment. By seeing the market demand, with the knowledge regarding the construction of laptops and electronic equipment, from the beginning of 2010 we decided to specialize in the sale of lithium-ion batteries for laptops, cameras and mobile phones. The result of this transformation is our online store Battery Empire, which since its inception has clearly assigned goal - Your satisfaction from your purchase. Every day we are developing our offer, which contains now hundreds of products in the following product groups: Batteries for laptops, netbooks; power supplies and chargers for laptops; keyboard for laptops, netbooks; power banks, external batteries; batteries for mobile phones and smartphones; batteries for cameras; chargers for cameras; batteries for cordless vacuum cleaners. We are constantly working on improving the efficiency and competitiveness. We want to be the best partner for our customers, both individual and business. Every day we are working on preparing our special promotions, so you can take advantage of our unique offers and all you have to do is follow our Facebook page. In addition to our current promotions and contests you will also get access to all our interesting content from Battery Empire.
Contact info
Fidelity House, PE1 5XG, Peterborough, United Kingdom
- +44 808 196 5006
- contact@batteryempire.co.uk
- batteryempire.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Product and service: excellent
Ordered a small YUASA battery late Monday afternoon mid -December. It arrived beautifully packaged Wednesday afternoon.
Product and service: excellent
Cannot reach the company either by phone or email
I have three tickets (not sure each one is each one) 1572538 1404757 1375767.
I returned a 65w charger twice, because the two products stopped working the same way.
The second time, I asked for a refund, but since the carrier confirmed that the parcel was delivered, Battery Empire team just stopped replying my emails. I can not reach them by phone either.
Not sure if they check this web site, but if they do, please process my refund.
The website was very easy to use and…
The website was very easy to use and identify the battery I needed.
Ultra fast delivery of quality battery replacement for my e-bike at a fraction of the cost of the original.
First time purchasing from Battery…
First time purchasing from Battery Empire and I'm very pleased with my product.
Very easy purchase. Good price, excellent communication regarding the delivery which was very quick.
Easy to select the right battery on…
Easy to select the right battery on their website. Good price.
Battery seems to be in good working order but obviously it's too soon to tell if it will be a long-term success.
Good products and customer service
Products seem of good quality and the issue I had with a laptop battery that didn't quite fit was sorted without fuss. Have used before and will use again.
Good value to be recommended
Easy to order and arrived on time
It was fairly easy to order and the item arrived when predicted. Price seemed reasonable.
The EU site lets you order, but then says it no longer ships to UK. Although the EU and UK sites are essentially the same, the EU one is a little better in wording, etc. It initially seems cheaper, because no VAT added on.
Great Service The battery was delivered promptly with…
The battery was delivered promptly with great packaging.
It was to the spec required for my notebook and fitted as a direct replacement.
Battery works great
Good product and quick delivery.
Fast efficient service
Fast efficient service. Battery as described, fits and works great!
Got the product and it works
Perfect supply and delivery.
Perfect supply and delivery.
Have used them before, and will do again.
A refreshing response.
What a refreshing customer service response. i purchased a laptop battery in July of 2023. Battery was fine but over the last 3-4 weeks the performance dropped off dramatically. Reported this by e-mail on JULY 12th today is the 15 JULY and battery empire informed me the replacement was on it's way. Absolutely 5 star service. Thank you Battery Empire customer service.
Agreed to pay by via Bank Transfer
Agreed to pay by via Bank Transfer. company could not provide valid account name (gave me four different ones). My Bank provided company Account Name "GREENCELL.GLOBAL" which matched account details provided. Paid bill on "21/06/2024", "BILL PAYMENT VIA FASTER PAYMENT TO REFERENCE ORDER ID 602623" for Order Ticket #1386339. But to-date no Battery received and emails claim no payment made.
Brilliant, instant help via chat line.
Had a problem, due to my own fault, processing my order. Malgorzata responded immediately to help me resolve it and also pointed me in the right direction for the charger that I needed. She was patient and professional. Once my order was processed on the Monday, it arrived on Wednesday, via DHL delivery. Very pleased with the products.
Quick delivery
Quick delivery. Obviously as its a battery it needed charging then discharging a few times before it found its level. Will use company again.
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