Axi Reviews 

7,642
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

For a beginner to AXI Select, it was confusing to me at the following two stages: 1. Not very clear to how the entire set up is working. I mistakenly thought that MT5 live account is the account I... See more

Company replied

Rated 5 out of 5 stars

Outstanding support from the Axi Select team I've been trading with Axi for a while now as part of the Axi Select programme, and I recently had an issue with a withdrawal that the system couldn't h... See more

Company replied

Rated 1 out of 5 stars

Warning to Traders: Axi Select Will Steal Your Profits & Ghost You Don't waste your time or money with Axi or Axi Select. They will let you put in the work, and then rip your profits rig... See more

Rated 5 out of 5 stars

I've been trading with Axi for several years now and have never had any issues. Their team is genuinely understanding and attentive whenever I've had questions or needed help. They also reach out re... See more

Company replied

Company details

  1. Finance Broker
  2. Currency Exchange Service
  3. Financial Institution
  4. Investment Service
  5. Stock Broker

Written by the company

Axi is a global online FX and CFD trading company, trusted by thousands of traders in 100+ countries around the world. Axi has made giant strides since its inception in 2007 to become a top 10 global broker, developing a reputation for its innovative, customer-focused approach, and advanced AI technology. We help new traders, pro traders, trading businesses, banks, and financial organizations find the edge they need to achieve their financial goals through informed transactions made on the world’s financial markets.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(7,642)

3,575 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AXI Platform & MT5 Connectivity Feedback

I would like to provide feedback regarding my experience with the AXI platform.
My MT5 account is not connecting through the MT5 mobile app at all. I was able to connect it through the web, but the MT5 web version is also not working properly. The AXI web platform is also not providing a smooth or reliable trading experience.
I also checked whether I could connect my AXI MT5 trading account directly to TradingView, but it appears that AXI is not currently available for direct TradingView trading integration.
Overall, I am quite disappointed with the platform experience. I expected reliable mobile, web, and TradingView access for trading. Please consider improving these services and provide a proper solution for MT5 mobile connectivity.

6 September 2026
Rated 4 out of 5 stars

Une application très simple clair et…

Une application très simple clair et facile à utiliser.

4 September 2026
Axi logo

Reply from Axi

Bonjour Pellegrin,

Merci d'avoir partagé votre avis ! Nous sommes ravis de savoir que vous trouvez notre application simple, claire et facile à utiliser.

Nous cherchons toujours à améliorer l'expérience de nos clients, et nous apprécions sincèrement votre soutien. Si vous avez besoin d'aide ou de renseignements, notre équipe sera toujours ravie de vous accompagner.

Cordialement,
L'équipe Axi

Rated 5 out of 5 stars

Thanks you!!

Thanks you!!
Exelent services🙏🏻♥️🙏🏻

5 September 2026
Axi logo

Reply from Axi

Hello Aida,

Thank you so much for your kind words! We're delighted to hear that you've had an excellent experience with our services.

We truly appreciate your support and will continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 5 out of 5 stars

The app is very simple and easy to use

The app is very simple and easy to use

1 September 2026
Axi logo

Reply from Axi

Hello Mqiniseni,

Thank you for sharing your experience! We're glad to hear that you're finding the app simple and easy to use.

We truly appreciate your support and will continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 5 out of 5 stars

great support team

1 September 2026
Axi logo

Reply from Axi

Hello Mundher,

Thank you for your kind words! We're delighted to hear that you've had a great experience with our support team.

We truly appreciate your support and will continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 5 out of 5 stars

Everything works

Everything works. Very user friendly well thought through system

5 September 2026
Axi logo

Reply from Axi

Hello Deon,

Thank you for sharing your experience! We're delighted to hear that everything is working smoothly for you and that you're finding the platform user-friendly and well thought through.

We truly appreciate your trust and support, and we'll continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 5 out of 5 stars

Your help

Your help, your speed and the answers provided

3 September 2026
Axi logo

Reply from Axi

Hello Maurice,

Thank you for sharing your experience! We're delighted to hear that our team's support, quick responses, and the answers provided made a positive difference for you.

We truly appreciate your trust and support, and we'll continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 4 out of 5 stars

AXI ROCKS 🥌 🪨

° Customer Service or Reps are superb.
° Follow ups on time.

1 September 2026
Axi logo

Reply from Axi

Hello Ian,

Thank you for your fantastic feedback! We're delighted to hear that our customer service team has been superb and that our follow-ups have been timely; providing responsive, reliable support is something we care deeply about.

We truly appreciate your support and will keep working to make your experience even better. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 5 out of 5 stars
Axi logo

Reply from Axi

Hello Quang,

Thank you for sharing your experience! We're glad to hear that your withdrawal went through quickly and smoothly.

We truly appreciate your support and will continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

Rated 4 out of 5 stars

Good app specially for copy trading

Good app specially for copy trading, but the signals providers would have more info about their backtest

4 September 2026
Axi logo

Reply from Axi

Hello Joan,

Thank you for sharing your feedback! We're glad to hear that you're enjoying the app, especially for copy trading, and we really appreciate you taking the time to share your thoughts.

We also value your suggestion about having more information on signal providers' backtests; feedback like this helps us identify ways to make the experience even better. If there's ever anything we can assist you with, our team will always be happy to help.

Best regards,
The Axi Team

Rated 1 out of 5 stars

Avoid Axi

Avoid Axi – A Disappointing Experience with Axi Select
I have been trading with Axi for over 5 months on my Axi Select account. Everything seemed fine initially, and I was making steady progress toward the Acceleration level. However, things took a strange turn as soon as I was about to reach that milestone.

Right before I qualified, my account suddenly started experiencing technical issues – I was unable to execute market orders consistently. At first, I thought it was a temporary glitch, but the problem persisted. When I finally reached the Acceleration level, I immediately contacted their support team via email and created multiple tickets, hoping for a prompt resolution.

That was 3 weeks ago.

Since then, I have received only one automated reply acknowledging my request and stating that it would be handled within 1–2 days. After that – complete silence. No follow-up, no update, no explanation. To make matters worse, they have now closed my account without any reason or prior notice.

This leads me to question the legitimacy of the entire Axi Select program. Is it really designed to help traders grow, or is it just a clever marketing illusion? I genuinely wonder – have any of you actually spoken to the traders they claim are at high levels? Or are those just static displays that any coder could create in a few hours?

From what I have seen in my own trading community, no one I know has ever had a positive experience with this program. Most of us have simply walked away, exhausted and disappointed, without wasting any more mental energy on their empty promises.

I am writing this review not just for myself, but on behalf of many traders who have been misled by Axi. Perhaps they don't care, because as long as money keeps flowing in, they see no reason to change. But I believe traders deserve better.

For a company that claims 18 years of experience, their systems feel as unreliable as a newly established broker. Their support team appears disorganized and unresponsive, and it seems they have lost sight of the core values of customer service and integrity.

My advice: stay away from Axi. There are far more transparent and trustworthy brokers out there who actually respect their clients.

3 September 2026
Unprompted review
Rated 4 out of 5 stars

Honest and trustful

Honest and trustful

1 September 2026
Axi logo

Reply from Axi

Hello Elrasheed,

Thank you for sharing your feedback! We're glad to hear that you find Axi honest and trustworthy; earning our clients' trust means a great deal to us.

We're always looking for ways to make your experience even better, and we truly appreciate your support. If there's ever anything we can assist you with, our team will always be happy to help.

Best regards,
The Axi Team

Rated 1 out of 5 stars

Warning to Traders

Warning to Traders: Axi Select Will Steal Your Profits & Ghost You

Don't waste your time or money with Axi or Axi Select. They will let you put in the work, and then rip your profits right out from under you.

Here’s the deal:

Stole $700 of hard work: After I pulled in real results, Axi randomly confiscated $700 of my money.

Hide behind copy-paste scripts: When I called them out, they didn't even bother giving a real explanation. They just sent generic, corporate template emails claiming it was an "objective assessment" based on their T&Cs.

Zero support, zero transparency: Their system flags accounts with false accusations, and no one there actually gives a damn or helps you resolve it.

Bottom line:
As traders, our edge comes from our own skill, risk management, and discipline—not these predatory middleman platforms. We're way better off on our own. Save your sanity and keep your money far away from Axi.

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Kasper is a very good professional in…

Kasper is a very good professional in training trade

3 September 2026
Axi logo

Reply from Axi

Hello Jean,

Thank you for sharing your experience! We're delighted to hear that Kasper has been so helpful and professional in supporting your trading, and we'll be sure to pass along your kind words.

We truly appreciate your support and will continue working to provide a reliable platform and a seamless trading experience. If you ever need any assistance or have any questions, our team will always be happy to help.

Best regards,
The Axi Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look