Aussieblooms Reviews 

111
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 104 reviews, most reviewers were let down by their experience overall. Consumers frequently experienced severe delivery delays, with time-sensitive orders arriving multiple days late or completely failing to show up for important celebrations. Furthermore, buyers consistently noted that the received floral arrangements did not match the online promotional photographs and suffered from exceptionally poor overall quality. Some reviewers were not happy with the customer service and reported facing a frustrating runaround when trying to obtain proper refunds for unfulfilled or missing orders. Additionally, customers mentioned that bounced emails and unanswered messages made direct communication with the company nearly impossible during active disputes.

What people talk about most

Delivery service

Reviewers highlight negative aspects of delivery service, frequently reporting that orders were significantly... See more

Order

People report overwhelmingly negative experiences with orders, highlighting widespread disappointment and... See more

Product

Users consistently describe deep disappointment with the product quality and presentation. Consumers report... See more

Refund

Clients share negative opinions on refund processes, consistently highlighting extreme difficulties in... See more

Customer service

Customers had negative experiences with customer service, frequently describing it as non-existent or... See more

Reviews shaping this summary

Rated 1 out of 5 stars

These guys stated they were an Australia wide service but emailed me to say they couldn’t deliver to a rest home facility. When I reply to their request for further instructions the email bounces ba... See more

Rated 1 out of 5 stars

Would give a 0 if possible. Not delivered on time and wrong flowers eventually delivered. No way of contacting from UK, mailbox full. Son in Australia contacted them and they did offer a new bouquet o... See more

Rated 1 out of 5 stars

Absolute liars! Do not buy anything from this shambles of a company. Take your money & ignore all attempts to contact them. Mail box is full( how convenient) chat function doesnt work and tracking sys... See more

Rated 1 out of 5 stars

Minus 0 - very deceptive company - once you have paid for your flowers, two hours later, an email is sent saying they can't deliver same day and it will be between Tuesday & Thursday for a Melbourne m... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

111 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(111)

95 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service, exceeded my expectations

We recently lost our Auntie in Australia (we live in Poland). It was sudden and wanted to order flowers for Her last journey. Found Aussieblooms.au and ordered flowers there. Because there is time difference they rescheduled delivery so the flowers reached the recipient on time and before the ceremony.
It's hard to organise things long distance but Aussieblooms.au exceeded my expectations by making it possible and on time with no hassle. Just amazing service, quick and responsible. Thank you ever so much!!!Arianna

1 September 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars or less - DISGUSTING

Zero stars - disgusting. Nothing like the image on the website, even when ordering the 'delux' level. A handful of weeds wrapped in clingfilm would have been better. DO NOT ORDER from this SCAM company. Tried to complain but inbox full (no surprise there). AVOID AVOID AVOID

20 August 2026
Unprompted review
Rated 1 out of 5 stars

Minus 0

Minus 0 - very deceptive company - once you have paid for your flowers, two hours later, an email is sent saying they can't deliver same day and it will be between Tuesday & Thursday for a Melbourne metro delivery. It was for a birthday and I paid for same day delivery. Consequently, the flowers were 4 days late. On top of that, 2 days later I receive an email saying the flowers I ordered were unavailable and an alternative arrangement will be sent. Never never again will I use this company.

15 August 2026
Unprompted review
Rated 1 out of 5 stars

Zero Rating

Zero Rating - zero stars -Absolute disgrace of a company ordered flowers for my daughter to be sent to hospital for our first grandchild - have waited 3 days and still no flowers and now she is at home. Was told there was a delay and would be priority the next day but still waiting and they say they are in transit !! Have requested a full refund and they said they will not give me a refund and just keep hanging up the phone - do not ever use this company a total scam and the local florist also confirmed this too - they should be ashamed of themselves. Will be reaching out for advice on my refund too.
and the fact that also the emails get returned undelivered !

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague, zero respect when sending sympathy flowers, sent a £10 pound max replacement for a £80 pound ordered set of flowers. Zero customer service. Wish I had read reviews 😡

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Shocking. Do not use

Shocking. Do not use. Ordered flowers for a special occasion and specified date. The flowers did not arrive. No tracking info available. When queried told they wouldn't even be despatched until 3 days later and wouldn't be the flowers I ordered. I replied to cancel the order as they could not fulfil as agreed. No reply, no refund and no flowers received. Completely ruined the giving of a gift for an important occasion

13 August 2026
Unprompted review
Rated 1 out of 5 stars

I wish I could rate 0 stars

I wish I could rate 0 stars, absolutely awful. They delivered 7 hours late to my work when nobody was there and left the delivery there overnight. The flowers ordered were out of stock, as were the luxury truffle chocolates ordered. Their replacement.....2 packs of digestive biscuits and the most pathetic bouquet you've ever seen. Tried to email a complaint, email bounced back due to a full inbox. Tried to call several times....no answer and no voicemail. RUBBISH!!!!!!

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed to say the…

Extremely disappointed to say the least. First time ever have I been so disappointed by a fliwer company, paid and booked a wrek in advance for a milestone birthday, flowers were NOT as ordered, or extra goodies weren't received, with BS comment about how they weren't home, which was untrue.
Called call centre and found out it was missed and never delivered on the day.
Being overseas and paying ahead of time, and not receiving goods on day requested is beyond unacceptable.
PLEASE DONT MAKE THE MISTAJE OF IRDERING FLOWERS FROM THIS WEBSITE, YOU WILL ONKY BE DISAPPOINTED!.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT DO NOT DO NOT use this Company…

DO NOT DO NOT DO NOT use this Company SCAM SCAM SCAM took my money but did not deliver the flowers. Received confirmation email (took my money) then another stating they could NOT deliver to that location Darwin Area Code 0812 Cheat and lie. Everyone I spoke to had a foreign accent. I HAVE ASKED FOR A REFUND BUT I DOUBT IF I WILL EVER GET IT. $133.90 Impossible to speak to a manager.
DO NOT, DO NOT, DO NOT USE THIS COMPANY

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Would give a 0 if possible

Would give a 0 if possible. Not delivered on time and wrong flowers eventually delivered. No way of contacting from UK, mailbox full. Son in Australia contacted them and they did offer a new bouquet or a voucher but l just want my money back. Always check reviews before buying

18 July 2026
Unprompted review
Rated 1 out of 5 stars

I wish there was a no star rating

I wish there was a no star rating - all the comments reflect my experience with this company - flowers did not arrive on due date and as I write this still have not arrived. If paying my Credit Card, suggest to raise a dispute against this company. DO NOT USE THIS COMPANY as many others have also advised. Total scammers - total waste of time and money - extremely disappointing - they need to be shut down!!

13 August 2026
Unprompted review
Rated 2 out of 5 stars

Tiny bouquet that looked nothing like the website image

Ordered a Deluxe bouquet for my mother, the largest size available. I had been emailed that day saying some of the flowers had to be substituted due to availability, which is fine, but when I saw what they'd sent I couldn't believe how small it was for the price. Genuinely thought my mother had divided the flowers and put the other half of them into another vase, but no, that was what was sent.

The flowers were also just sent in a long cardboard box, not as an actual bouquet arrangement. Very disappointing and I wish I'd read the reviews before I ordered from this site, I won't be doing it again.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Flowers were not delivered

Flowers were not delivered. The organisation is not contactable - emails bounce back (full mailbox), phone puts you on hold forever. This is a scam. Do not use them. I’ve reported to Consumer Protection. Please do the same if you’ve had a similar experience.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

Recommend shop elsewhere

A poor product heavily overpriced and no recourse to contact- ( phone rings out and the “wecare@“ email bounces back because the mailbox is full! Seems like a scam set up!

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Scammy and pathetic.

They did not deliver on time despite paying extra. They sent the wrong flowers when they eventually delivered late, they came in a cardboard box, and half the flowers were wilted. The bouquet we chose was $70 but they gave us what looked like the last of the bunch from a discount bin at Woolies. The card had a piece of paper that was ripped and stapled into it with the message we asked for. Ridiculous, extortionate garbage. Customer service was also not helpful, giving us a runaround for getting a refund - they wanted us to return the wilted flowers to a post office??

10 August 2026
Unprompted review
Rated 1 out of 5 stars

BEWARE of this site

BEWARE of this site. Not only do they not provide the flowers you request, they do not respond to emails or refund payment for cancelled orders.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

Will never use again and recommend that…

Will never use again and recommend that you don’t if you want the flowers to arrive on the arranged date. Don’t waste your money. Couldn’t deliver on the day, was asked if the following day would be ok and agreed. Called after 3 days and was advised it would be another 3 days. Couldn’t cancel as the order was “in transit”. Only way was for the recipient to not accept and return the order. Just what I wanted to tell a grieving work colleague after the loss of a family member. Congratulations Aussie Blooms and Bloomex for missing a funeral delivery day, having ridiculous processes and the irony of your email address starting with “wecare”. An absolute joke. Will never use again and would give no stars if an option.

8 August 2026
Unprompted review
Rated 1 out of 5 stars

Inbox overloaded…I wonder why..!

These guys stated they were an Australia wide service but emailed me to say they couldn’t deliver to a rest home facility. When I reply to their request for further instructions the email bounces back saying their inbox is full. Oh well $100+ Aud to them 🙁then I read all this negative stuff-should’ve done my due diligence before giving them $🫩☺️

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Aussie Blooms is a scam

Aussie Blooms is a scam. You will pay a high price for humus soil, not flowers. The customer service is not responsive, emails can’t be sent, delivery does not happen within a week.

1 August 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT buy from this scam company

DO NOT buy from this scam company. The whole website is a scam.
Ordered flowers on Monday, tuesday I get an an saying them they couldnt fulfil the order but replaced the flowers with something else I did not ask for. Anyway, the order was supposed to be delivered and it is coming up to Friday. Still in transit. If you're reading this, we will be getting our money back.

3 August 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look