Auditorium GmbH Reviews 

10,046
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have had the greatest pleasure in working with Yves Wolfhagen from the Auditorium-Team in Hamburg to build my new system at home. From the very beginning Yves gave me 100% objective help and recomme... See more

Rated 5 out of 5 stars

Just wow. I wanted a pair of expensive headphones (T+A Solitaire Pro T) that don’t have a dealer in Japan. Reached out to Auditorium and was impressed by their quick and attentive replies to my qu... See more

Company replied

Rated 5 out of 5 stars

As someone building a dedicated home theater and not compromising on quality, I purchased the new JVC DLA-NZ500 through them. I must praise their exceptional service. They delivered perfectly on time,... See more

Company replied

Rated 5 out of 5 stars

Writing this review in English unfortunately for I really am not able to speak a single sentence in German language. Anyway I’ve ordered a wooden plinth for my Technics SL1200g turntable. The price... See more

Company replied

Company details

  1. Hi-fi shop

Written by the company

Die Geschichte des Auditorium begann vor über 40 Jahren im westfälischen Hamm, mittlerweile sind die leidenschaftlichen Spezialisten für anspruchsvolle Bild- und Ton-Lösungen zudem mit hochwertigen Geschäften in Münster und Hamburg vertreten. In allen drei Standorten stehen kompetente Beratung und individuelle Lösungen für das bestmögliche Erleben von Musik und Film im Vordergrund. Aus diesem Grunde finden sich nur ausgewählte Marken aus den Bereichen Hifi, Heimkino, Lautsprecher, Kopfhörer, Vinyl und Medienintegration im Auditorium. Eine weitere Spezialität des Auditorium ist die handwerklich ausgereifte, ästhetisch ansprechende und einfach zu bedienende Integration von Unterhaltungs- und Medientechnik in Privathaushalten und Firmen. Darüber hinaus lässt der Auditorium Onlineshop die Herzen von Hifi- und Heimkino-Enthusiasten weltweit höher schlagen.

Unser Service

kostenloser Versand und Finanzierung vom Fachhändler

Wir sind nicht nur ein Onlineshop - wir sind Fachhändler und bieten Ihnen Service und Beratung. Ab einem Bestellwert von 99 € versenden wir innerhalb Deutschlands kostenlos.

Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(10,046)

1,752 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had the greatest pleasure in…

I have had the greatest pleasure in working with Yves Wolfhagen from the Auditorium-Team in Hamburg to build my new system at home. From the very beginning Yves gave me 100% objective help and recommendations while considering my music taste and conditions at home. The result is overwhelming: a completely new system at home - much better than what I could have build on my own. Thanks a lot, Yves.

5 November 2026
Unprompted review
Rated 5 out of 5 stars
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Stefan Lundström,
Thank you for your positive feedback!
We are pleased to hear that your order arrived on time and that you received exactly what you expected.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Outstanding Service

As someone building a dedicated home theater and not compromising on quality, I purchased the new JVC DLA-NZ500 through them. I must praise their exceptional service. They delivered perfectly on time, and the product arrived exactly as described on the website. Beyond their professionalism, they took my request regarding safe shipping for delicate optical equipment very seriously. The projector arrived well-protected and double-boxed, exactly as I asked. On top of that, they offered a great price! It's a pleasure to work with a supplier who understands the sensitivity of high-end equipment. I will definitely continue purchasing from them in the future. Highly recommended!

23 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Ben Ben-Arie,
Thank you very much for your excellent review and for your trust in Auditorium!

We are delighted to hear that you are fully satisfied with your new product and that our service, competitive pricing and careful packaging met your expectations.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Just wow

Just wow. I wanted a pair of expensive headphones (T+A Solitaire Pro T) that don’t have a dealer in Japan. Reached out to Auditorium and was impressed by their quick and attentive replies to my questions. Felt safe and confident ordering through them.

The headphones came two weeks earlier than expected. The shipping box the product maker put the headphones in would have been enough. But no, Auditorium packed that box in a bigger box with incredible packing material. They wanted to make sure the item was 100% safe and, honestly, if the plane had crashed I think my order would have survived. Amazing attention to detail and care. Bonus: my cat has been playing in the box with the packing material for the last few days. So thanks for the free cat gift.

I am so impressed by Auditorium I will order all my high-end audio gear through them. If you’re living overseas, these are the people to trust with your order.

29 October 2026
Unprompted review
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear miller stevens,
Thank you so much for this absolutely fantastic review!

We are truly delighted that we could make your first experience with Auditorium such a positive one.
And we're especially happy to hear that the packaging material found a second life as your cat's new favourite playground! That's certainly a lovely bonus we didn't plan for!

We look forward to assisting you with your future Hi-Fi purchases, wherever in the world you may be.

Thank you again for your trust and for choosing Auditorium!

Your Auditorium Team

Rated 1 out of 5 stars

Large chip top edge of speaker and no front grills !!!

Although the ad said some structural wear it did not mention a 2cm wide chip in the top edge of the speaker. Also Auditorium failed to mention that both front grills were missing. To replace these will cost me €220 through one of their dealers. When I questioned this my reply was that the bungs for the rear bass ports were mentioned ! I think this is very unprofessional and I am tempted to take legal action.

16 October 2026
Rated 5 out of 5 stars

Excellent straightforward experience

Excellent straightforward experience. Delivery to Ireland was fast and seemless.

20 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Liam Murphy,
Thank you for your great feedback!
We’re delighted to hear that you had a smooth shopping experience and that your order arrived quickly in Ireland.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Second purchase

Second purchase. Good experience like before.

12 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Jörgen Eriksson,
Thank you for your continued trust in us!
We’re delighted to hear that your second purchase was just as positive as the first.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Simply amazing

Writing this review in English unfortunately for I really am not able to speak a single sentence in German language. Anyway I’ve ordered a wooden plinth for my Technics SL1200g turntable. The price was even little cheaper than other sites were offering, so that I considered my order like a sort of gambling. What I was not expecting was the lat not only the object was fulfilling all my rosiest expectations but was carefully boxed and delivered at my door 4 days before the expected time.
Was not my first experience shopping on the site, but this time have to admit… I was literally flabbergasted.
Will return shopping here (audiophilia is a very bad habit…) without flinching an eye.
Needless to say the site is highly ( I meaning “Everest high”…) recommended

13 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Francesco Tamborrini,
Thank you so much for your wonderful review!

We are absolutely delighted to hear that we exceeded your expectations, both in terms of product quality and delivery speed.

We sincerely appreciate your continued trust in us and look forward to welcoming you back for your next audiophile adventure.

Thank you again for your "Everest-high" recommendation!

Your Auditorium Team

Rated 5 out of 5 stars

Very Top Shop!

Very Top Shop! Absolutely recommended. Great selection of items, a well-kept environment, and the staff is really friendly and helpful. I will definitely be back!

2 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Ghimax,

Thank you very much for your fantastic review!
We’re delighted that you enjoyed our wide selection, welcoming store environment, and the friendliness and helpfulness of our team.

Thank you for your trust, and we look forward to welcoming you back to Auditorium!

Your Auditorium Team

Rated 5 out of 5 stars

Good delivery

Good delivery

8 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Rikard Blomkvist,
Thank you for your feedback!
We’re glad to hear that you were satisfied with the delivery.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

thanks for

fast delivery of the order

1 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Roman,
Thank you for your feedback! We’re glad your order arrived quickly and that you were satisfied with our delivery service.

Thank you for your trust, and we look forward to serving you again at Auditorium!

Your Auditorium Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery, knowledgeable staff

1 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Pawel,
Thank you for your positive feedback!
We’re delighted that you appreciated our fast delivery and the expertise of our team.

Thank you for your trust, and we look forward to serving you again at Auditorium!

Your Auditorium Team

Rated 5 out of 5 stars

Very quick and kind

Very quick and kind , good prices. very reccomended

8 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Silvio,
Thank you very much for your kind words and recommendation!
We’re delighted that you appreciated our friendly service, quick delivery, and competitive prices.

Thank you for your trust, and we hope to welcome you back to Auditorium soon!

Your Auditoriuum Team

Rated 4 out of 5 stars

The ease of ordering and the delivery…

The ease of ordering and the delivery also of you can add more products.

29 September 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear John Vincent Rodrigues,
Thank you for your feedback!
We’re glad you found the ordering process easy and appreciated the delivery service, as well as the possibility of adding more products to your order.

Thank you for your trust, and we look forward to serving you again at Auditorium!

Your Auditorium Team

Rated 5 out of 5 stars

Fast delivery and regular updates to orders

Fast delivery and regular updates to the customer of the progress of the order. Also, competitive prices and big inventory of brands and items.

5 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Alexander Papapostolou,
Thank you very much for your excellent feedback!
We’re delighted that you appreciated our fast delivery, regular order updates, competitive prices, and wide selection of brands and products.

Thank you for your trust and recommendation. We look forward to serving you again at Auditorium!

Your Auditorium Team

Rated 5 out of 5 stars

Fast delivery,competitive prices

Excellent service, with fast delivery even internationally and very competitive pricing. The sales team is highly responsive, flexible, and always ready to meet our needs. A reliable partner that I would highly recommend!

2 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Yan,
Thank you very much for your excellent feedback and recommendation!
We’re delighted to hear that you appreciate our international delivery service, competitive pricing, and the responsiveness and flexibility of our sales team.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Excellent service.

1 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Svetoslav Martinov,

Thank you for your kind feedback!
We’re delighted to hear that you were satisfied with our service.

Thank you for your trust, and we look forward to serving you again at Auditorium!

Your Auditoriuum Team

Rated 4 out of 5 stars

Marantz CD Receiver

Ordering the product was very easy and delivery was swift. I used your sound technician to help me get it set up in my home and he was extremely helpful. He responded to my emails immediately.
The sound from the Marantz is fantastic and we are very happy. Thank you.
Pauline Flynn

7 October 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear Pauline Flynn,
Thank you very much for your wonderful feedback!
We’re delighted to hear that you found the ordering process easy, enjoyed our fast delivery, and were so pleased with the support provided by our sound technician.

We look forward to welcoming you again soon in our Auditorium Onlineshop.

Your Auditorium Team

Rated 5 out of 5 stars

Great communication and service

Great communication and service. Fast international delivery.

23 September 2026
Auditorium GmbH logo

Reply from Auditorium GmbH

Dear RADO S,
Thank you for your great feedback!
We’re delighted that you appreciated our communication, customer service, and fast international delivery.

Thank you for your trust, and we look forward to serving you again at Auditorium!

Your Auditorium Team

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