I had the unfortunate situation that my suspension went rock hard for no reason. I had a DTC code too which indicated the rear left shock absorber had a fault. Check the resistance across the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Needed a replacement electric strut for my 67 Seat Alhambra. Dealer part over £500 per strut. Found this company a large German operation but with a UK contact website. Ordered strut arrived from G... See more
Parts ordered arrived on time and well packaged. Parts fitted with no issues and car is back to normal. Comparing the price with OEM it was a no brainer to order the parts from Aerosus and I was compl... See more
Really helpful and some excellent advice being a cls shooting brake 350d amg cdti bit of a weird beast with air only on back suspension. Even when a rear air bag twisted in placement another was sent... See more
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always a great service
I have bought from Aerosus several times, the items are always dispatched immediately, in excellent condition. Would highly recommend!
26 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
do not buy off this company
do not buy off this company
bought two level sensors for audi q7 had trouble after to calibrate got in touch with company 28th aug 26 gave me a ticket number and said back in touch well still waiting 29/10/26 bought arnott all fine all they do is give a ticket and supposed to get back to you when your number is up dont bother £168 down the drain
26 August 2026
Unprompted review
Reply from Aerosus
Dear Mr. Dyson,
we are sorry to hear about your experience and the impression that your case was left without a response.
After reviewing the case, it appears there may have been a miscommunication, as a reply was sent requesting the additional information needed to continue the technical review.
We have now reviewed the matter and reached out to you privately so we can clarify the situation and work toward a suitable solution.
Customer satisfaction is very important to us, and we would appreciate the opportunity to resolve this with you directly.
Kind regards,
Aerosus Team
This is my second review in regards to…
This is my second review in regards to another negative experience ive had with them. I've ordered replacement air bag parts twice and TWICE they have FORGOT to include the crucial brass air compression fitting which is pivotal to the installation. They claim the old fitting should not be reused and instead use theirs. I would if you included them like you promised in the first place! This has led to unnecessary labour charges and the inconvenience of locally sourcing them myself because under no circumstances should you reuse any part
26 October 2026
Unprompted review
Reply from Aerosus
Dear Customer,
we are sorry to hear that you remain dissatisfied with this matter.
Our team has already been in direct contact with you and is actively working on the case to reach a suitable and practical resolution as quickly as possible.
Customer satisfaction is very important to us, and we appreciate the opportunity to address your concerns directly. We will continue to support you until the matter has been fully resolved.
Kind regards,
Aerosus Team
2nd review - warranty claim
I had the unfortunate situation that my suspension went rock hard for no reason. I had a DTC code too which indicated the rear left shock absorber had a fault.
Check the resistance across the AVS plug and found an open loop on the contacts.
Send the results to Aerosus via email. They sent a replacement shock absorber out and I fitted it today. No more hard suspension, no more trouble code amd absolutely fantastic service from Aerosus once again.
I cannot fault them at all.
Thank you!
22 October 2026
Parts arrived on time and perfect fit.
Parts ordered arrived on time and well packaged. Parts fitted with no issues and car is back to normal. Comparing the price with OEM it was a no brainer to order the parts from Aerosus and I was completely satisfied
12 October 2026
Fast delivery
5 October 2026
Fantastic product
Fantastic product, we have used this for years bought from dealers,now buy direct
2 October 2026
My garage struggled to find this…
My garage struggled to find this component locally but Aerosus came through with express delivery which saved the day.
30 September 2026
excellant communication
excellant communication, service, and product.
29 September 2026
Unprompted review
Perfect 👌
Excellent service from start to finish. The shock absorbers were exactly what I needed, and everything went smoothly. Very happy with the quality and overall experience. Highly recommended! 👍
9 October 2026
Excellent product at a fantastic price…
Excellent product at a fantastic price . My number one supplier for all my air suspension requirements.
30 September 2026
excellent service
excellent service , quality parts & very quick delivery
would deffinately recommend
22 September 2026
just had the bags fitted today
just had the bags fitted today. they have vastly improved the feel of the car. First class service.
MANY THANKS
1 October 2026
Perfect fit
Perfect fit for my BMW520SE great price great service what's not to like
16 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.