Anzhap Reviews 

22
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

The delivery was late, pieces were damaged and broken, paid $500 for an install and they sent a kid to my house who laid all the pieces on my sofa and scratched my leather sofa and left after 5 hours... See more

Company replied

Rated 1 out of 5 stars

This company is absolute garbage. Pathetic customer support, horrible quality products, extremely late with shipment dates. My couch was delivered to my office, which I had told Anzhap that if it... See more

Company replied

Rated 5 out of 5 stars

I was leery at first because we had never ordered anything from them before, but it was a easy process and the conference table looks amazing! The shipping does take a little bit, but it is worth it!... See more

Company replied

Company details

  1. Office Furniture Store
  2. Bar Restaurant Furniture Store
  3. Furniture Maker
  4. Furniture Manufacturer
  5. Furniture Store
  6. Furniture Wholesaler

Written by the company

Anzhap was conceived under the MUKU HOME INC. brand with a vision to create inspiring work environments. Our journey began with the ambition of enhancing productivity and well-being through thoughtfully designed office furniture. Each piece in our collection reflects a dedication to craftsmanship, innovation, and a commitment to providing our customers with the best in class.


Contact info

3.2

Average

TrustScore 3 out of 5

22 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.2

All reviews

(22)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Good chair

Delivery took a while. Unique design, worked as expected, good price, arrived undamaged.

30 April 2026
Unprompted review
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Reply from Anzhap

Hello Brian,
Thank you for your kind feedback! We’re glad to hear that you like the unique design and that the product arrived safely in good condition. We truly appreciate your understanding regarding the delivery time and your support.

Thank you again for choosing us, and we hope you enjoy your new product!

Rated 1 out of 5 stars

Horrible experience

The delivery was late, pieces were damaged and broken, paid $500 for an install and they sent a kid to my house who laid all the pieces on my sofa and scratched my leather sofa and left after 5 hours because he didn’t know how to install it. I contacted customer service and they won’t send me pieces that are not broken and won’t refund me for installation even though I had to pay another company after I gave them $500. Customer service is horrible and the furniture is cheap and looks like Amazon furniture even though I paid over 3k for it. Run from this company as fast as you can

14 July 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Dear Carrie,

We sincerely apologize for the frustrating experience you had with your order and installation service. We completely understand your disappointment regarding the delivery delay, damaged parts, and the installation issues you encountered.

We have already processed a refund for the installation fee, and we would like the opportunity to further assist you with the remaining concerns. Our support team will reach out to you directly through support@anzhap.com to review the details and work on a proper solution.

We truly appreciate your feedback and the opportunity to make things right.

Best regards,

Rated 5 out of 5 stars

Company made it right

My reception desk arrived without assembly instructions, and I initially had difficulty reaching customer service, which caused inconvenience and an additional assembly expense. However, the company’s management team eventually responded, addressed my concerns, and approved a partial refund for the inconvenience. I appreciate their willingness to take responsibility and make the situation right.

12 July 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Hi Eshan,

Thank you very much for sharing your experience and for giving us the opportunity to make things right. We sincerely appreciate your understanding and patience throughout the process.

We are glad we were able to address your concerns and provide support. Your feedback is very valuable to us and helps us continue improving our products and services.

Thank you again for choosing us, and we hope you enjoy your new reception desk!

Best regards,

Rated 5 out of 5 stars

Second time buyer

Second time buyer. Great experience so far.

14 November 2025
Unprompted review
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Reply from Anzhap

Hi Emy,
Thank you for your continued support! We’re so happy to hear you had another great experience with us. We truly appreciate your trust and look forward to serving you again.

Rated 5 out of 5 stars

Executive office desk

I ordered an executive office desk for my home office and even though it took about 10 weeks, it was worth the wait. The parts came with some scratches, chips, dents and some of the parts were not labeled or numbered but I contacted customer service and they were quick to respond and address my concerns. I was offered a little refund or replacement parts but I chose the refund because the replacement parts will take too long. Communication was good and I am currently in the process of ordering more furniture from them. Maybe just wrap better with thicker bubble wrap material next time to prevent damage in transit and be more strict with quality control to ensure the parts have all the necessary components. Overall, the desk was exactly what I ordered and besides the major dents in visible areas that bother me, I am happy with my purchase.

25 May 2026
Unprompted review
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Reply from Anzhap

Dear Abiola,
Thank you very much for taking the time to share your feedback.

We sincerely appreciate your patience and understanding throughout the process. We are glad to hear that you are happy with the desk overall and that our customer service team was able to assist you with your concerns.

We also appreciate your suggestions regarding packaging and quality control, and we will continue working to improve both areas.

Thank you again for your support. We look forward to serving you again with your future furniture orders.

Rated 1 out of 5 stars

Company is a scam

Company is a scam, sold me basically a broken lawn chair with cheap upholstery wrapped over it. Sent me the wrong furniture to begin with AND refused to refund when the wrong thing they sent was broken.

1 April 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Hi Dylan,

We are very sorry for the inconvenience. We have already sent you a solution video regarding the issue. Please kindly check your email from support@anzhap.com.

If you still need assistance, feel free to contact us anytime and we will help resolve it for you.

Rated 1 out of 5 stars

Stay away from Anzhap

ordered a desk to the cost.of almost $2000. Desk arrived with 3 of the 4 parts completely damaged. The desk top was cracked on both sides. the drawer fronts were completely off with exposed nails and ball bearings pouring out of the drawers from faulty hardware. I brought this to Anzhaps attention and there has been no movement on replacing the parts or refunding my money. Also there are no instructions, just a bunch of loose screws and l brackets. Everything was sent directly from China. I would never trust this company again. My next move is filing a dispute with my credit card as I was completely ripped off with a pile of garbage instead of the desk that I ordered.

28 April 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Dear Bryan,​

We are very sorry to hear about your experience, and sincerely apologize for the inconvenience and frustration caused. Please kindly check the solution sent by our customer support team via support@anzhap.com. We truly value your feedback and are more than willing to work with you toward a resolution that you feel satisfied with.

Rated 5 out of 5 stars

great table

I was leery at first because we had never ordered anything from them before, but it was a easy process and the conference table looks amazing! The shipping does take a little bit, but it is worth it! Customer Service is helpful as I had lots of questions and had to email them because of our time differences. They responded every time with the help I needed.

16 April 2026
Unprompted review
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Reply from Anzhap

Hi Lisa,

Thank you so much for your kind words, We’re very happy to hear that you love your conference table and that our customer service team was able to help throughout the process. We truly appreciate your patience regarding the shipping time and your trust in us. Enjoy your new table!

Rated 1 out of 5 stars

TRUST ME - STAY AWAY

We’re gonna start this very strong: stay the F away from this company.

First of all, everything you see on their website is coming directly from China and being shipped straight to you. It’s basically the same as going on Alibaba and ordering it yourself except you’d pay about a third of the price. This company is just an expensive middleman.

Their “white glove” service ranging from $299–$399 is not white glove at all. All they do is hire someone off TaskRabbit and pay them around $30/hour to assemble your furniture. Half the time, the people who show up aren’t qualified, and the work is done poorly. It’s been a mess to say the least.

On top of that, delivery has been completely off. Some of my items arrived incomplete, and even the replacement pieces came damaged. And unless something is already in stock, you’re waiting 8–12 weeks because, again, it’s coming from China. All together my process from ordering to finally assembled took EIGHT MONTHS!

Overall it’s simply overpriced and terrible service. Anything you see on their website, you can find yourself on Alibaba and if you pick a verified seller, you’ll have a much better experience than going through ANZHAP.

I absolutely regret the time and money I wasted on this company. It’s been a complete disaster.

26 April 2026
Unprompted review
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Reply from Anzhap

Thank you for sharing your feedback. We are truly sorry to hear about your experience and regret that it did not meet your expectations.
Dear Bella,
We take all customer concerns seriously and would appreciate the opportunity to better understand and review your case in detail. Please kindly contact us directly at support@anzhap.com
, so our team can assist you further and work toward a resolution.

We appreciate your time and hope to have the chance to address your concerns properly.

Rated 1 out of 5 stars

DO NOT BUY

DO NOT BUY. They sent me junk after months of waiting. All damaged. Refused to give me a refund. Said they would give me a 10% discount on another desk. Typical Chinese BS junk.

23 April 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Dear Ms. Davidson,
We understand your frustration and sincerely apologize for the experience you described.

At this stage, please kindly follow up and pay attention to the ongoing communication from support@anzhap.com
, where our team will continue to coordinate and work with you on a resolution.

Thank you for your patience and cooperation.

Rated 1 out of 5 stars

We had a very disappointing experience…

We had a very disappointing experience ordering a welcome/reception desk from this company.

The desk arrived with significant visible damage across multiple areas, including extensive chipping along the bottom edges, scratches/gouges, exposed material, and damage around the drawer/front hardware area. This is a front-facing welcome desk, so appearance is a major part of its purpose, and the condition we received was far below what was advertised.

On top of that, the desk took a very long time to arrive, which made the situation even more frustrating.

What was most disappointing was the company’s response. Despite clear photo documentation and their own published policy indicating that significant damage for an item the customer keeps may warrant up to 50% compensation, they only offered 20% initially, then 25% as their “maximum under all circumstances.” That did not feel fair given the extent of the damage.

We were hoping for a professional resolution, but unfortunately the product quality and customer service did not meet expectations. I would be very cautious before ordering anything from this company.

16 April 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Dear Ms. Ramkelawan,
We sincerely apologize for the disappointing experience you had with your order.

Please kindly continue to follow up and pay attention to the ongoing communication from support@anzhap.com
, where our team is actively reviewing your case and working with you toward a resolution.

Thank you for your patience and understanding.

Rated 1 out of 5 stars

This company is absolute garbage in every way imaginable

This company is absolute garbage. Pathetic customer support, horrible quality products, extremely late with shipment dates.

My couch was delivered to my office, which I had told Anzhap that if it came after a certain date that I didnt want it, but they delivered it anyway. I asked for a return of the products and they told me to send them a photo of the products, which were damaged in shipping, and then proceeded to tell me that there was nothing wrong with it by looking at pictures and won’t accept a return. This is an overseas scam company. Do yourself a favor and DO NOT order from these jackasses.

11 April 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Dear Mr. Stapleton,
We are very sorry to hear about your experience and understand your frustration.

We take your feedback seriously and would like to review this matter properly. Please kindly continue communication with our team at support@anzhap.com
, where your case is being handled. We will work with you to find an appropriate solution.

Thank you for your time and cooperation.

Rated 5 out of 5 stars

Desk Purchase

The team at Anzhap is easy to work with! Large variety of options and styles of desks!

14 April 2026
Unprompted review
Anzhap logo

Reply from Anzhap

Dear Ms. Dennon,
Thank you very much for your kind feedback! We’re glad to hear you had a great experience working with the Anzhap team and that you’re happy with our variety of desk options. We truly appreciate your support and look forward to serving you again in the future!

Rated 3 out of 5 stars

Uncomfortable chair after waiting 10 weeks for it

On 1/25/2026 I ordered the Ergonomic Portable Foldable Office Chair Computer Chair for $200 and it never came. I reached out to them and they said they will let me know when it ships. I received the chair about 10 weeks after I ordered it. Unfortunately the chair was not comfortable and not good for my back. It seems like it can work out for short people, but not for tall people. $200 flushed down the toilet. The company officially did not provide returns for no satisfaction, but made an exception and refunded $50, which is better than nothing. I donated the chair to a neighbor who tested it and said it worked on out for him, so he says.

21 January 2026
Unprompted review
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Reply from Anzhap

Thank you for sharing your feedback, and we sincerely apologize for the delayed delivery and the inconvenience caused.

Dear Anthony,
We appreciate your understanding regarding the partial refund exception and are sorry to hear the chair did not meet your comfort expectations. Your comments regarding ergonomics and suitability for different heights have been noted and will be shared with our product team for improvement.

We truly appreciate your time and feedback.

Rated 5 out of 5 stars

Customer Service is Impeccable

I had bought 8 of the training tables to use as modular conference tables and the size of them works incredibly well for what I was looking for. One came with some slight chip damage on the tabletop but that was easily repaired on my end. The customer service was great in responding to my requests about this damage, and offered me a partial refund because of the damage, with no hesitation. I really appreciate them working with me so easily on that.

12 February 2026
Unprompted review
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Reply from Anzhap

Thank you for your feedback! We're glad the tables work perfectly for your setup. We appreciate your understanding and are always here to help—enjoy your new conference space!

Rated 5 out of 5 stars

Outstanding Executive Desk

Outstanding Executive Desk - quality and design

This executive desk exceeded all my expectations. The desk offers ample surface area, making it perfectly for multitasking, Assembly was straightforward, with clear instructions and well fitted components.

5 January 2026
Unprompted review
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Reply from Anzhap

Thank you for your kind words! We're thrilled the desk exceeded your expectations and that assembly was smooth. Enjoy your new workspace!

Rated 5 out of 5 stars

I personally liked the product.

I personally liked the product.
The design is great, and the materials are made with strong, heavy wood.
I recommend this product, and I love the finishing.
You need only to keep an eye on the delivery schedule :))

22 December 2025
Unprompted review
Anzhap logo

Reply from Anzhap

Thank you for your feedback! We're glad you love the design and quality. We appreciate your note on delivery and will keep improving—enjoy your desk!

Rated 1 out of 5 stars

Fraud!

Fraud!! FRAUD. I purchased a $600 massage table, I was able to use Klarna and pay over 6 months. The massage table arrived as I made my 3rd payment and did not come with any type of hardware or assembly instructions. After purchasing my own hardware and googling instructions on how to assemble it, the table was not manufactured correctly and unusable. I have been in contact with Customer Service throughout this entire terrible experience. They have continued to ask for more pictures and more videos while purposely stalling the process. They stay in contact occasionally just to pacify me because I’ve already let them know that I have reported the charges as fraudulent. Because I used Klarna to make the payments, there is a long delay in the process to get a refund. I have attempted to allow Anzhap to make this right and send my refund. The last message I received, I was informed that Customer Service reviewed the video but that I did not assemble the bed correctly and that was the reason the massage table was unusable. The material is so cheap that the massage table does not even support my 65 pound child because of the extremely cheap aluminum it was made from. $600 WASTED. I am hoping that my bank can make this right because Anzhap, a fraudulent company, is not. Do NOT waste money on any of this furniture. It is nothing like advertised. Worse than using Temu or SHEIN but they sell furniture. This “furniture” that is supposed to support the weight of an adult would certainly cause injury if a human were to lay on it and it collapse and wobble due very cheap and unreliable material, structure and design. AND the table was advertised to incline, if it were useable, it would need to DECLINE, causing a person laying on the table to do a backbend for massage therapy services. Fraud!!

11 December 2025
Unprompted review
Anzhap logo

Reply from Anzhap

Hi, we’re really sorry to hear about your experience—this is not the standard we aim to deliver.

We take your concerns seriously and want to resolve this as quickly as possible. Please contact us directly at our support email or provide your order number so we can prioritize your case, review the issue thoroughly, and arrange a proper solution.

We appreciate your patience and the opportunity to make this right.

Rated 2 out of 5 stars

HASN'T DELIVERED YET ORDERED IN AUGUST 2025

I purchase a conference table back in August, still haven't gotten delivery. They don't keep you updated at all.

28 October 2025
Unprompted review
Anzhap logo

Reply from Anzhap

Dear LAURIE,

We sincerely apologize for the inconvenience and frustration caused by the delayed delivery.

We have checked the records and confirmed that a $200 compensation has already been issued for your order.

If you have any further questions or need additional assistance, please feel free to contact our support team at support@anzhap.com. We will be happy to review your case and assist you promptly.

Thank you for your understanding and patience.

Best regards,

Rated 3 out of 5 stars

Looks Good, but Scratches

The design is nice and modern, but the surface scratches a bit
too easily for a high-traffic area.

5 March 2025
Unprompted review
Anzhap logo

Reply from Anzhap

Thanks for your feedback! We're happy you like the design. Sorry to hear the surface scratched more easily than expected — we appreciate you letting us know. If you'd like care tips or support, feel free to reach out anytime.

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