The customer service was incredible! I had the great honour of speaking with Jim. Since the item I ordered was out of stock , I was offered the latest version as an alternative. I didn't h... See more
Company replied
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Absolutely perfect service. Easy to select a customised club and even after my selection, they send me a message to reassure if all is well understood and correct. Great packaging and fast delivery. A... See more
I can only recommend this company because they do really care even after the sales and react very quickly when something went wrong to settle the issue and leave you as a happy client. I will continu... See more
Company replied
Custom Clubs are a very well-managed organization, who also have great Service Representatives.. Recently they (or the club OEM) messed up an order but Custom Clubs was quick to rectify the mistake -... See more
Company details
Written by the company
CUSTOMIZE ONLINE - Wählen Sie Griff- & Schaftmodell, Schlägerlänge, Lie-Winkel und noch mehr. Titleist, Miura, Ping, L.A.B Golf, Scotty Cameron, Evnroll, Cobra, Proto C, TaylorMade, Mizuno, Srixon, Cleveland, Callaway, PXG.
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4.8
Excellent
498 reviews
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Reply from customclubs.de
Thank you for your review :)
Ulf is great
Ulf is great. Friendly, supportive, responsive, consultive, convincible, improving. And that via Flatrat!
25 May 2026
Reply from customclubs.de
Thank you Martin. It was a pleasure assisting you, and I hope we see more of you soon!
Great service, super friendly staff
Excellent experience! Definitely my go to fur custom clubs moving forward
23 April 2026
Reply from customclubs.de
Thank you Kai! Glad to hear that! We are looking forward to your next visit with us!
Perfect delivery
Perfect delivery, were able to beat shipment ETA by few weeks. New Lab putter is meticulous and came well protected. Can highly recommend.
9 February 2026
Reply from customclubs.de
Thank you for your review! Always nice to beat the ETA! We are glad to hear that you seem to like your new putter!
Excellent customer service
I can only recommend this company because they do really care even after the sales and react very quickly when something went wrong to settle the issue and leave you as a happy client. I will continue buying there.
Thank you Ulf.
17 November 2025
Reply from customclubs.de
Thank you Ruben! I am glad we managed to find a solution for you that you are happy with! Problems can arise, but we will always do what we can to make it right in the end! See you again soon!
The customer service was incredible!!
The customer service was incredible!
I had the great honour of speaking with Jim.
Since the item I ordered was out of stock , I was offered the latest version as an alternative.
I didn't have to pay anything extra!
They also included some free teas with my order.
Im waiting for it to arrive, but the experience was really good!
It's rare to experience such wonderful , friendly and professional customer service.
The item was shipped on the same day!
My emails were always answered very quickly.
As a customer, you couldn't be happier.
1 December 2025
Unprompted review
Reply from customclubs.de
Thank you Fabienne for your kind review. Jim is a great guy, who always will go above and beyond trying to solve any issues that arise, which they sometimes do. We are looking forward to seeing you back with us soon!
Perfect experience
Perfect experience! Responsive,friendly and helpful in the process of the order. 5 ⭐️
11 November 2025
Reply from customclubs.de
Thank you! Looking forward to having you back with us!
Great quality and fast and reliable delivery
Top selection of products. Great quality and fast and reliable delivery. Good packaging.
30 October 2025
Reply from customclubs.de
Thank you! Everything that we aim for :)
Excellent
Had an excellent experience with Custom Clubs. Their customer service was outstanding. My custom shaft order was fulfilled perfectly and delivered right on time. Highly recommend them for anyone looking for quality custom golf gear and reliable service.
17 October 2025
Reply from customclubs.de
Thank you for your review! Glad to hear that you had a great experience with us! We hope to see you back with us soon!
Super Service!!
Super Service!!
Fast shipping with tracking number and a few special touches with the packaging, grip tape for the putter grip and the shipping docs nicely packaged! Thank you
1 September 2025
Reply from customclubs.de
Thank you for the kind review! We hope that you will have a good finish to the season!
Fast answer and support.
13 August 2025
Communication and service were great!
Communication and service were great, delivery super fast, clubs are amazing. Can recommend!
25 July 2025
Excellent personalized advice and…
Excellent personalized advice and support throughout the entire process. Everything went smoothly, delivery was fast, and the service was top-notch. Highly recommended – I’ll definitely come back again!
8 July 2025
Item delivered at time as promised
Item delivered at time as promised, fair price inclusive delivery costs
25 June 2025
Good communication
Took a while for delivery but was told that in advance. Good communication and good delivery
9 June 2025
Perfect shop with nice guys and always…
Perfect shop with nice guys and always very freindly and helpful and although good and special products! many thanks
24 February 2025
Awesome shop!
Awesome shop, extremely satisfying experience! Great products, even better customer service / advisory. Nothing less than highly recommending this shop.
14 February 2025
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