Our experience with Crestline was absolutely amazing! Our sales person, Melissa, was so great thru the entire process. We are anxiously awaiting the delivery of our magnets. They are for our church... See more
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Review summary
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There was an issue that we were made aware of via email, where 2 of our hats had been damaged, so they were being reprocessed and sent separately. Our entire order, including those 2, all arrived prom... See more
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Great support from Rhonda! You are never alone to make sure your project will be successful ! Efficient company! We are a small industrial business that work with Crestline for the last 2-3 years and... See more
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Mike Randall is an amazing colleague. He is always willing to research products no matter how small. He is friendly and professional. His response is always prompt and making sure we meet our event... See more
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Company details
- Promotional Item Store
- Business to Business Service
- Print Shop
- Printed Clothing Store
- Promotional Products Supplier
About Crestline Promotional Products
Written by the company
Custom promotional products, corporate gifts, branded swag & custom apparel from Crestline. Shop our incredible selection of custom promotional items with a price match guarantee!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
Crestline has been around since 1962 helping thousands of companies and organizations leverage promotional products to spread their message.
The key to swag is selecting just the right products, perfecting your design, and sharing it with your audience. Our team of export account managers have years of experience and are standing by to help you do just that.
When you shop with Crestline, you can browse our huge selection of items at crestline.com or get connected with an expert account manager who can provide ideas that will fit your budget and promotional needs.
We don't just sell swag; we also provide free art preparation and proofing to ensure your imprint will look perfect on the items you've selected. Our team of skilled graphic designers know exactly how to bring your design to life!
The Crestline Guarantee
Quality products at fair prices
Crestline guarantees quality products at fair prices. Your custom imprinted items will be delivered exactly as you approved in your proof, free from material defects. If an issue arises, our expert resolutions team will make it right.
Contact info
70 Mount Hope Avenue, 04240, Lewiston, United States
- 866.488.4975
- crestlinehelp@crestline.com
- crestline.com
Price Match Guarantee!
4.8
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick & Reliable
2 September 2026
Great experiences with Crestline
We have been ordering from Crestline for several years, and have always had a great experience. Abrey Holt is the best, and Wanda Castonguay as well, has been extremely helpful.
2 September 2026
Great quality products and outstanding…
Great quality products and outstanding customer service. Could not have asked for a better experience, and we'll definitely order from Crestline in the future.
3 August 2026
Reply from Crestline Promotional Products
Good morning Emily,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you were happy with both the quality of our products and the customer service you received. We truly appreciate the opportunity to earn your business and look forward to working with you again in the future!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good morning Zach,
Thank you for your feedback! We’re glad to hear your orders arrived on time and met your expectations. We truly appreciate your business and look forward to serving you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Mike Randell and the group always has a…
Mike Randell and the group always has a quality product with quality service.
1 September 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your continued support and kind feedback! We’re so glad to hear that Mike and the team consistently provide you with quality products and service. We’ll be sure to share your appreciation with Mike!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Customer service beyond outstanding and…
Customer service beyond outstanding and love working with them! (: thanks so much
1 September 2026
Reply from Crestline Promotional Products
Good morning SK,
Thank you so much for your wonderful feedback! We’re delighted to hear that you’ve had such an outstanding experience working with Abrey. We truly appreciate your business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Great customer service
Great customer service, easy to work with, Fast response times & variety of products.
1 September 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your kind feedback! We’re glad to hear you find our team easy to work with and appreciate our quick response times and variety of products. We truly appreciate your continued business and look forward to helping with your future needs.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Rhonda is super helpful and responsive
Rhonda is super helpful and responsive. She found an item they didn't have on the site that was perfect!
31 August 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for your wonderful feedback! We’re so glad to hear that Rhonda was helpful and responsive, and that she was able to find the perfect item for you even though it wasn’t listed on our site. We are so thankful for your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Abrey makes the ordering process super…
Abrey makes the ordering process super easy. She understands what we need and she sets it up. We look forward to receiving our order!
31 August 2026
Reply from Crestline Promotional Products
Good morning Sherri,
Thank you for your kind feedback! We're so glad to hear that Abrey understands your needs and makes the ordering process so seamless. We are so thankful for your continued business and look forward to assisting you with future orders.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Reply from Crestline Promotional Products
Good afternoon Sharon,
Thank you for your feedback! We're so glad to hear that your Account Manager is always available and eager to help. Providing responsive, dependable service is something we value greatly, and we truly appreciate your business.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Melissa was Very helpful
Melissa was Very helpful! She took time to answer all of my questions!
27 August 2026
Reply from Crestline Promotional Products
Good morning Rebecca,
Thank you for your kind feedback! We're so glad to hear that Melissa took the time to answer all of your questions and make your experience a positive one. We truly appreciate your business and look forward to working with you again.
Warm regards,
Alicia Critelli, Crestline Marketing Manager
Outstanding customer service and product
Our representative was very quick to reply, very quick to create a quote and send our proof over. Communication every step of the way, very kind and respectful. We've never had a bad experience with Crestline.
27 August 2026
Reply from Crestline Promotional Products
Good morning Amy,
Thank you for taking the time to share such wonderful feedback! We're so glad to hear that you've consistently had positive experiences with Crestline and that your Account Manager has been responsive, communicative, and professional throughout the process. We truly appreciate your continued trust in us and look forward to serving you again!
Warm regards,
Alicia Critelli, Crestline Marketing Manager
David did an excellent job yet again
David did an excellent job yet again! He is the reason I keep ordering from your company.
25 August 2026
Reply from Crestline Promotional Products
Hi Tiffany,
We are so glad you had a great experience with David! Thanks for sharing.
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
Easy to Order Product
The order process was easy and Rebecca Purrington was great to work with
25 August 2026
Reply from Crestline Promotional Products
Hi,
Thanks for sharing your experience! We hope you'll work with us again in the future.
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
David Ouellette was outstanding
David Ouellette was outstanding - guided me through every step. Looking forward to seeing product!
24 August 2026
Reply from Crestline Promotional Products
Hi,
We truly appreciate you taking a moment to share your experience working with David. I have shared this feedback with him!
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
Thank you, Melissa! Amazing Customer Service!
Our experience with Crestline was absolutely amazing! Our sales person, Melissa, was so great thru the entire process. We are anxiously awaiting the delivery of our magnets. They are for our church's 100th anniversary. This is such a special event for our church and we were so blessed to have been able to find exactly what we needed and to be given such excellent customer service. Our sincere thanks to all who were a part of creating our magnets. We will most definitely use Crestline again for any future items that we might need.
21 August 2026
Reply from Crestline Promotional Products
Good morning,
Thank you for sharing such a glowing review! We can't wait to work with you again in the future.
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
It was a seamless transaction in…
It was a seamless transaction in ordering and great communication with Mike in ensuring that the order was placed to be received in a timely manner.
19 August 2026
Reply from Crestline Promotional Products
Hi,
I'm so glad you had a great experience working with Mike. I will share this review with him!
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
Easy ordering and selection
24 July 2026
Reply from Crestline Promotional Products
Hi,
Thank you for taking time to provide a review of your experience. We are delighted you had a great experience!
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
Never received my full order
Never received my full order. Emailed them and they didn't care. 0 stars.
24 July 2026
Reply from Crestline Promotional Products
Hi, your account manager, Melissa, will be in touch with you asap if she hasn't already. We apologize for the inconvenience this has caused, and we'll work with you to find a solution.
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
Great support from Rhonda
Great support from Rhonda! You are never alone to make sure your project will be successful ! Efficient company! We are a small industrial business that work with Crestline for the last 2-3 years and we are fully satisfied !
21 August 2026
Reply from Crestline Promotional Products
Hi,
Thank you for sharing your experience working with Rhonda. I will share this with her, and I know it will make her day!
Warm Regards,
Jonna Demeo
Crestline Director of Marketing
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