My account is in euros but my card is in local currency. Their conversion rate is awful, I lose money on deposit and again on withdrawal. It eats a few percent each time. Didn’t think about it before... See more
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The account history only shows deposits and withdrawals, not detailed game sessions. I like seeing what I played and how much I lost or won per game, but here it’s just a blur. Feels intentionally vag... See more
Sent clear photos of my ID, they rejected them saying “blurry”. Took new ones, same story. Only on the third attempt random support guy accepted them. Whole thing delayed payout by a week for no good... See more
I requested a payout, it showed as pending, then next day it was just cancelled with no explanation. Had to chase support to find out they “needed more verification” again. Meanwhile, the money just s... See more
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Tournament prizes misleading
The banner says cash prizes, but when you read details it’s mostly bonus money with wagering, and cash only for top few spots. I finished in a decent place and got a bonus I had to grind again, not real money at all.
Email verification loop
It kept telling me to verify my email even after I clicked the link three times. In the end support had to fix it manually.
Partial cashout not allowed
I wanted to withdraw part of my balance and keep some to play. System forced me to cancel the whole bonus or cashout everything. Why not allow a simple partial withdrawal like any bank does?
Tournament prizes tiny
After hours of grind the reward was cents. Waste.
No session history
The account history only shows deposits and withdrawals, not detailed game sessions. I like seeing what I played and how much I lost or won per game, but here it’s just a blur. Feels intentionally vague.
Too many verification emails
Every small change in settings triggers a verification email. Change nickname? Email. Change notification option? Another email. It clutters my inbox and makes the important ones easy to miss.
Website crashes on iPad
Using Safari on an older iPad and this casino just randomly reloads, especially in the middle of bonuses. Frustrating.
Awkward Currency Conversion
My account is in euros but my card is in local currency. Their conversion rate is awful, I lose money on deposit and again on withdrawal. It eats a few percent each time. Didn’t think about it before joining and now I regret it.
Delayed live stats
The stats shown under the live roulette (hot numbers, last results) are delayed or wrong compared to what I just saw in the stream. If they can’t sync simple info like that, it’s hard to trust anything else.
Document rejection drama
Sent clear photos of my ID, they rejected them saying “blurry”. Took new ones, same story. Only on the third attempt random support guy accepted them. Whole thing delayed payout by a week for no good reason.
Bonus codes not working
Got a promo email with a code, entered it, and the site said “invalid or expired” even though it was the same day. Support promised to fix it but nothing happened. Waste of time.
Annoying sound effects
Even with main sound off, some games still play little jingles or clicks. I had to mute my whole device. Couldn’t relax with all that noise.
Kinda boring graphics
Don’t know, maybe I’m picky but the graphics on most slots look dull compared to other places. Losing is one thing, but losing while also feeling bored is worse.
Odd geolocation blocks
Sometimes the site says my country isn’t allowed, then ten minutes later I can log in just fine. I’m literally in the same place. Glitchy and not reassuring.
Withdrawal cancelled randomly
I requested a payout, it showed as pending, then next day it was just cancelled with no explanation. Had to chase support to find out they “needed more verification” again. Meanwhile, the money just sits there tempting you to play it back.
KYC after months
They let me deposit and play for months without any checks, then the first time I try to withdraw a bit larger amount they suddenly need full KYC and freeze everything. Would prefer honesty upfront.
Payment reversal weirdness
One of my card deposits was “reversed” according to my bank, but the casino still showed the funds. I told support and they seemed confused, then froze my account. Whole thing was stressful.
deposit method flagged randomly
my debit card which has worked for months here was suddenly declined. no changes on my bank end. tried again next day and it worked. no explanation for the random failure
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