Clicktrans DE Reviews 

340
TrustScore 3.5 out of 5

3.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Be cautious relying on Clicktrans’ “verified provider” claims. I booked a courier through the platform based on their messaging around verification and safety. It later emerged that the company... See more

Rated 1 out of 5 stars

After paying the deposit , the courier company wanted upfront payment ? Usually balance paid cash on delivery. Courier should not be allowed on the platform. (Smooth & Easy ) Cancelled job and c... See more

Company replied

Rated 5 out of 5 stars

Easy and userfriendly System. Quick Service and better offer than expected. For best price found reliable transport company which executed job with respect of all agreements made by phone. For any fu... See more

Rated 5 out of 5 stars

Extremely satisfied and very glad to find this portal! It saved me around 700 euro! I tried to get my boxspring bed being transported from the Netherlands to Austria via some companies and they were e... See more

Company details

  1. Price Comparison Site
  2. Shipping Company

Written by the company

Günstige Transportangebote für Ihren Versand. Bis zu 60% Transport- und Umzugskosten sparen. KOSTENLOS Angebote erhalten von geprüften Transportunternehmen.


Contact info

3.3

Average

TrustScore 3.5 out of 5

340 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

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3.3

All reviews

(340)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They dont verify their couriers as they guarantee

Be cautious relying on Clicktrans’ “verified provider” claims.

I booked a courier through the platform based on their messaging around verification and safety. It later emerged that the company behind the courier had already been dissolved before my booking, yet they were still active and able to accept jobs.
The service was not as agreed (wrong vehicle, insufficient staffing, delays) and my goods were damaged to the value of €5,500 and missing VAT paperwork for a further €2,500. The insurance cover proved to be non existent.

“Verified” means currently valid or properly vetted. That was not true.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Servicr

After paying the deposit , the courier company wanted upfront payment ?
Usually balance paid cash on delivery. Courier should not be allowed on the platform.
(Smooth & Easy )
Cancelled job and contacted Shiply for deposit refund. Supposed to respond within 6 hours . Still waiting 24 hours later. Opening a dispute with my bank.
Can't contact by phone even though they provide a phone number on their e mails .
Won't be using them again.

23 September 2024
Unprompted review
Clicktrans DE logo

Reply from Clicktrans DE

Hello, I'm sorry for your experience, but it seems you're referring to a different platform. We're Clicktrans and you're mentioning Shiply - it's another marketplace.

Rated 1 out of 5 stars

Klicktrans charging to much provision…

Klicktrans charging to much provision for transport company's.If you have take a transport for 400 euro you must pay them 50 euros provision.Its to much.Timo Com cost you 100 euro all month you can working for 100 euros.

3 April 2024
Unprompted review
Clicktrans DE logo

Reply from Clicktrans DE

We're sorry you're not satisfied with our pricing. Nevertheless, keep in mind the advantage of it is that you only pay when you make a transaction. We only charge success fees when a transaction is made. There's not a set monthy fee, so if you don't earn with us, you also don't pay us.

Rated 5 out of 5 stars

Very reliable

Very reliable, professional! Took best care of my kitty! Delivered on time, all the time send photos, and news. I was also able to track route all the time.

2 September 2023
Unprompted review
Rated 5 out of 5 stars

Can only recommend!

Platform is great to be able to get good value money for money offers without having to negotiate prices since companies do the bidding. We found a great moving company for cheap and everything went perfectly well.

3 September 2023
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience:
I recieved different offers, could communicated with offerers an found the perfect solution for my needs.

24 July 2023
Unprompted review
Rated 4 out of 5 stars

Recommendable

Recommendable. Good contact, so far easy handling. Not all contractors flexible, but the the Partner I chose, was flexible. Would use clicktrans again!

3 August 2023
Unprompted review
Rated 5 out of 5 stars

The project finding a transport company...

The project 'finding a transport company to carry my motorcycle from Estonia to Germany' went smooth and cooperatively. I was happy with the support of the Clicktrans team. It's a good company to go to if you need help in finding/searching car/motorcycle transport company throughout Europe.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Easy communication and helpful service

Easy communication and helpful service. The pet transport from Anita is very good and she is very competent at taking care of all kinds of animals with different temperaments. She was able to successfully calm my nervous dog down and transport her from Düsseldorf to Hamburg

24 February 2023
Unprompted review

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