Banner for Currency Exchange International

Currency Exchange International Reviews 

4,919
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,565 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the ordering process to be easy, fast, and straightforward, appreciating the convenience of having foreign currency delivered directly to their homes. Many highlighted the efficiency and security of the delivery service, noting that currency often arrived promptly and on time, sometimes even earlier than expected. This service allowed people to avoid the stress of finding banks or ATMs overseas, ensuring they had necessary cash upon arrival for their trips. However, some customers also noted issues with the delivery carriers, citing problems like missed deliveries due to required signatures, inconvenient delivery windows, or unexpected changes to delivery times. Additionally, a few people mentioned dissatisfaction with the currency denominations received, often getting large bills when smaller ones were preferred or expected.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and dependable... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and convenience... See more

Order

People report positive experiences with order, highlighting the ease of the online ordering process and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, smooth, and... See more

Payment

Consumers find payment to be positive, with many describing the process as easy, smooth, and flawless.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have used this service twice now before heading overseas. It was recommended by our bank in small town Montana where we do not have access to foreign currency exchange. Rate was acceptable and the... See more

Company replied

Rated 5 out of 5 stars

Very quick service. However, FedEx was a royal pain. When they couldn’t deliver the first day because we missed them, it was next to impossible using their website to schedule a follow-up delivery. I... See more

Company replied

Rated 5 out of 5 stars

Fast, efficient and easy. I usually get my funds after arriving in Mexico, but the only bank that does not take your card into the ATM is no longer there. So this was a much safer alternative. It was... See more

Company replied

Rated 5 out of 5 stars

Our daughter was leaving on a school trip to South Korea. In two days. The chaperones told us that she should bring Korean Won to make paying for things easier. They did not mention that it takes seve... See more

Company replied


Company details

  1. Currency Exchange Service
  2. Money Transfer Service
  3. Non-Bank Financial Service

About Currency Exchange International

Written by the company

Order Now
Why Choose CXI?
Currencies Available
Secure the Ultimate Currency Buy-Back
Track Currency Exchange Rates
Contact Us

Currency Exchange International, CXI, is a leading provider of comprehensive foreign exchange services, risk management solutions, and integrated international payments processing technology in North America. Our client-centric approach ensures tailored solutions and unparalleled customer satisfaction.

Driven by technology and a commitment to excellence, CXI simplifies foreign currency exchange, catering to travelers, corporations, and financial institutions of all sizes. What sets us apart is our client-centric approach, ensuring that travelers experience seamless transactions that save both time and money.

At CXI, travelers enjoy unmatched convenience and efficiency. They get the same benefits as our esteemed financial institution and business clients. Whether it's getting currency quickly for immediate needs or planning ahead for trips, CXI ensures currency can be shipped directly to travelers, as soon as the next day. With CXI, say goodbye to long waits and inconvenient exchanges, and hello to hassle-free travel.





Download the FREE Travel Guide

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,919)

2,483 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple

Simple, I ordered, paid, and received my currency signature required. Very happy, thank you

10 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Clint! Thank you for choosing CXI and for taking the time to give us your feedback. We are happy to hear that you had a smooth experience with OnlineFX. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Great speed and delivery service to get…

Great speed and delivery service to get currency fast. Especially useful for people who don’t have banks around that make exchanges.

15 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found our delivery service fast and convenient. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Very easy service to use.

Very easy service to use.

15 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Mrs Margaret! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found our service easy to use. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 3 out of 5 stars

The delivery person did not ask for any…

The delivery person did not ask for any ID

15 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Ladd, thank you for choosing CXI and for taking the time to give us your feedback. We apologize for FedEx oversight regarding ID verification during delivery. We will address this with our delivery partners to ensure proper procedures are followed. Thank you, CXI Team

Rated 5 out of 5 stars

So easy to navigate the site and to…

So easy to navigate the site and to order any currency.
Received my money via Fedex within 2 business days.

15 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Ms. Barbara! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found OnlineFX easy to navigate and that your currency arrived promptly. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Transaction was quick and delivered in…

Transaction was quick and delivered in couple days. 4th or 5th time using always excellent highly recommend

14 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Rj, Thank you for being a valued repeat customer with CXI and for taking the time to give us your feedback. We're happy to hear that your transaction was quick and that you received your order promptly. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Straightforward transaction that was…

Straightforward transaction with multiple different currencies that was completed quickly, and the currencies were delivered as promised.

14 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello John! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that your transaction was straightforward and that the currencies were delivered as promised. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Super easy

Super easy, fast and accurate.

14 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Carl! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found our service easy, fast, and accurate. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear you received excellent service. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 4 out of 5 stars

Easy to order

Easy to order, reasonable fee and quick delivery. More detailed bill selection would be nice though. We checked small bills, and got a majority of 20 Euro notes when we would have preferred some more 10s and 5s.

13 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Dave! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear you found the process easy and the delivery quick. While we understand your complaint, unfortunately with some currencies there can be scarcity of certain denominations, whether large or small. While we strive to fulfill specific denomination requests, there are times when we must include alternative denominations to complete orders in a timely manner. Happy Travels, CXI Team

Rated 4 out of 5 stars

The service at Currency Exchange is…

The service at Currency Exchange is always wonderful and technically I should be giving this review 5 stars. The ordering was very easy and I got my currency when I requested it the glitch was Fed Ex. I was told I would have to sign for my currency- which I what I wanted so I know I would receive it. But, they instead just left the currency in a doorway where anyone on the street could have taken it. No bell ring, no signature, literally just dumped it under a mailbox. So maybe in the future Fed Ex should not be used.

14 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We apologize for the delivery issues you experienced with FedEx. We strive to provide a seamless experience and will address this with our delivery partners. Thank you againf or the feedback. Happy Travels, CXI Team

Rated 4 out of 5 stars

This was my second time using CXI

This was my second time using CXI. The first experience was great. This time, when I went to pick up the money, they were giving me 4500 Brazilian Reais in mostly small bills. I would have needed a backpack to carry it all. I ended up canceling the order. Decided to order again, express delivery, and hope for the best. Received it in all 50s, but that was better than 20s and 10s. Very convenient service.

12 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Brian, thank you for being a valued repeat customer with CXI and for taking the time to give us your feedback! While we strive to fulfill specific denomination requests, there are times when we must include alternative denominations to complete orders in a timely manner. We're happy to hear that the express delivery worked out better for you. Happy Travels, CXI Team

Rated 5 out of 5 stars

Straight forward and arrival time was…

Straight forward and arrival time was on day promised.

13 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that your experience with our service was straightforward and timely. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Very straightforward process

Very straightforward process. Currency arrived 2 business days later (as promised when ordered).

14 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Murray! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found the process straightforward and that your currency arrived as promised. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Easy to purchase currency online and…

Easy to purchase currency online and have it delivered to home quickly. Saved me as I failed to adequately prepare for my son’s travel abroad!

14 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Heidi, Thank you for choosing CXI and for taking the time to give us your feedback. I'm happy to hear that OnlineFX made it easy for you to purchase currency and have it delivered quickly for your son's travel needs. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Came as promised.

Came as promised.

13 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Timothy, thank you for choosing CXI and for taking the time to give us your feedback! We're happy to hear that everything came as promised. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

The whole exchange

The whole exchange, from start to finish, was fast, easy, and timely.

13 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Cole! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found the exchange process fast, easy, and timely. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery

13 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found OnlineFX easy to use and appreciated the fast delivery. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

Rated 5 out of 5 stars

Fast and accurate

Fast and accurate

13 July 2026
Currency Exchange International logo

Reply from Currency Exchange International

Hello Ann! Thank you for choosing CXI and for taking the time to give us your feedback. We're happy to hear that you found our service fast and accurate. We look forward to serving your currency needs again in the future. Happy Travels, CXI Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look