CBD Movers NZ Reviews 

93
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely polite, highly professional, and handling all furniture and personal belongings with great care throughout the entire move. Many consumers also appreciate the prompt and efficient service, noting that moving teams consistently arrive on time and complete tasks smoothly without any major issues. However, some people mentioned frustrating issues regarding poor communication, unexpected extra charges added to their final bill, and difficulties during the initial booking process. A few reviewers also experienced noticeable scheduling delays or felt that the planning phases lacked the necessary transparency and organization.

What people talk about most

Service

People report positive experiences with service, highlighting friendly, punctual, and efficient teams that... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and professional... See more

Price

Reviewers highlight ambiguous aspects of price with contrasting experiences. Some consumers report finding... See more

Booking process

Customers had negative experiences with booking process, reporting that no one properly reviewed their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff was friendly. Hard working, quick with moving my furniture to the new rental property. No damage to the walls, flooring or my belongings. They moved my belongings from two story townhouse ve... See more

Company replied

Rated 5 out of 5 stars

We Didnt have much things to move out. Again everything went smoothly. Workers were very polite. Waested no time and got straight into work. The workers were very precise about making sure we got ever... See more

Company replied

Rated 5 out of 5 stars

Polite and efficient movers who took care with moving items. Also were grear with providing me an update about small delay in arrival time (was only a 20 minute delay too, so really impressed) well in... See more

Company replied

Rated 5 out of 5 stars

Had a great experience with this furniture removal team. They were on time, friendly, and handled everything with care. The move was quick and stress-free, and nothing was damaged. Would definitely us... See more

Company replied


4.3

Excellent

TrustScore 4.5 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(93)

88 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Fast workers

Fast workers. Nice people. Careful with everything

22 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Vanessa,

Thank you so much for sharing your positive feedback!

It’s always encouraging to hear from satisfied customers. We are proud of the service we provide, and your review is greatly appreciated by our entire team. Thank you for taking the time to recommend us.

Regards,
CBD Movers

Rated 4 out of 5 stars

They’re good

10 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Charmaine,

Thank you so much for sharing your positive feedback!

It’s always encouraging to hear from satisfied customers. We are proud of the service we provide, and your review is greatly appreciated by our entire team. Thank you for taking the time to recommend us.

Regards,
CBD Movers

Rated 5 out of 5 stars

The service is great

The service is great. They are quick. We are satisfied.

9 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Aldrin Louie Quintana,

Thank you very much for your valuable review!

Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.

Regards,
CBD Movers

Rated 4 out of 5 stars

Careful friendly movers

8 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear T Pham,

We greatly appreciate your wonderful feedback!

Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.

Regards,
CBD Movers

Rated 5 out of 5 stars

Quick and careful

Great communication, very fast and careful movers!

9 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Elliott Nichols,

Thank you very much for your valuable review!

Your support and feedback mean a great deal to us. We are committed to delivering quality service, and it’s rewarding to hear that we met your expectations. We truly appreciate you choosing us and sharing your experience.

Regards,
CBD Movers

Rated 5 out of 5 stars

I got really a reasonable price

I got really a reasonable price! Thaey care about the items as well!

9 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Nazmul Parvej,

Thank you so much for your wonderful review and kind words.
We truly appreciate your feedback and are delighted to hear that you had a positive experience with our team. At CBD Movers, we take great pride in delivering safe, secure, and stress-free moving services, and it means a lot to know that we were able to meet your expectations.
Your support and trust motivate us to continue providing the highest level of service to all our customers.

Thank you once again for choosing CBD Movers. We look forward to assisting you again in the future.

Warm regards,
CBD Movers

Rated 5 out of 5 stars

10/10 would use CBD Movers again

The movers were friendly and worked fast. They gave me a good deal and didn't damage any of my furniture.

5 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Cullen,

Thank you for your kind review and support!

We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.

Regards,
CBD Movers

Rated 3 out of 5 stars

The team after going back and forth…

The team after going back and forth issue has been resolved and hours have been corrected and refund has been processed. Movers service was great. Service from customer service we got there in the end and happy that issue has been resolved

5 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Customer,

We are sorry to hear that your moving experience did not meet your expectations. However, we were unable to locate any booking associated with the name “Customer”.
It is possible that the move was booked through another company and the review may have been posted on our platform by mistake. At CBD Movers, customer satisfaction remains our highest priority, and we take all feedback seriously.

If you are a genuine customer of CBD Movers, we kindly request that you share your booking reference number along with your concerns by emailing us at support@cbdmovers.com.au so we can investigate the matter promptly and work toward a resolution.

Kind regards,
CBD Movers

Rated 5 out of 5 stars

Great service

Friendly efficient and professional

3 August 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Rachel Dawson,

Thank you for your fantastic review!

We sincerely appreciate your feedback and are pleased to know you were happy with our service. Our team works hard to provide the best possible experience, and your kind words truly encourage us. Thank you for taking the time to share your thoughts with us.

Regards,
CBD Movers

Rated 5 out of 5 stars

Fast

Fast , nice staff , no damage

31 July 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Jane,

Thank you for your excellent feedback!

We truly value your support and are happy to know that your experience with us was a positive one. Our team is dedicated to providing outstanding service, and your review inspires us to keep delivering our best every day.

Regards,
CBD Movers

Rated 5 out of 5 stars

Great move

Great move. Easy and quick.

25 July 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Peter,

Thank you for your fantastic review!

We sincerely appreciate your feedback and are pleased to know you were happy with our service. Our team works hard to provide the best possible experience, and your kind words truly encourage us. Thank you for taking the time to share your thoughts with us.

Regards,
CBD Movers

Rated 5 out of 5 stars

Those guys who helped us moving our…

Those guys who helped us moving our things are awesome! Keep it up guys!

24 July 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Sherwin,

We greatly appreciate your wonderful feedback!

Knowing that you had a positive experience with our team is incredibly rewarding. We take pride in providing reliable and professional service, and your review reassures us that our efforts are making a difference. Thank you once again for your support.

Regards,
CBD Movers

Rated 5 out of 5 stars

fast and efficient

fast and efficient

23 July 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Hello David Atadero,

Thank you for awarding us a 5-star rating. We’re incredibly grateful for your support and for choosing our services. It’s always rewarding to hear that our customers had a positive experience, and your feedback inspires our team to keep striving for excellence.

We truly value your trust in us and look forward to serving you again in the future.

Kind regards,
CBD Movers

Rated 5 out of 5 stars

Good service

23 July 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Hello Maria,

Thank you very much for your glowing 5-star rating. Your feedback is highly appreciated and means a great deal to our team. We’re delighted to know you had a great experience with us, and your kind words encourage us to keep improving and maintaining high service standards.

We truly appreciate your business and look forward to helping you again in the future.

Regards,
CBD Movers

Rated 5 out of 5 stars

Fast and efficient

Very guick with loading and unloading of goods, will recommend to friends and family. Very pleasant gentlemen.

22 July 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Mark Bunyan,

Thank you so much for your wonderful review!

We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.

Regards,
CBD Movers

Rated 4 out of 5 stars

Quick and Easy

CBD movers were able to accommodate me with short notice. Friendly movers.

23 May 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear adblk,

Thank you so much for your wonderful review!

We truly appreciate your feedback and are delighted to hear about your positive experience with us. We take great pride in delivering excellent service, and your kind words motivate our team to continue doing our best. Thank you for taking the time to share your experience.

Regards,
CBD Movers

Rated 5 out of 5 stars

Service was good

Service was good. Both movers worked fast and efficiently and made sure all my belongings were safe.

15 May 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Monique Luke
,
Thank you for taking the time to share your experience with us. Your kind feedback truly means a lot to our team.
We are pleased to know that we could assist with your move and provide a service you were happy with. Customers like you make our work even more rewarding, and we sincerely appreciate your trust in CBD Movers.

Thank you once again for choosing us. We look forward to helping you again whenever you need us.

Best regards,
CBD Movers

Rated 4 out of 5 stars

Good service

15 May 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Christina Van schalkwyk,

Thank you for your kind review and support!

We are delighted to hear that you were satisfied with our service. Customer satisfaction is our top priority, and your feedback motivates us to continue maintaining high standards. We appreciate your trust in CBD Movers.

Regards,
CBD Movers

Rated 5 out of 5 stars

Thanks guys for your excellent service…

Thanks guys for your excellent service moving a couple of very delicate items
Everything went very smoothly and the moving guys very courteous and professional

13 May 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Dear Ellen,

Thank you for your excellent feedback!

We truly value your support and are happy to know that your experience with us was a positive one. Our team is dedicated to providing outstanding service, and your review inspires us to keep delivering our best every day.

Regards,
CBD Movers

Rated 5 out of 5 stars

Good reliable movers

CBD movers has good, reliable movers. Had a great overall experience. Would highly recommend them to anyone moving house.

8 May 2026
Unprompted review
CBD Movers NZ logo

Reply from CBD Movers NZ

Hello Morne Viljoen,

Thank you so much for your kind review and for sharing your experience with us. We are delighted to hear that you were happy with our service, as providing a smooth and positive customer experience is always our main goal. Your thoughtful feedback truly means a lot to our team and motivates us to continue delivering our best.

It was a pleasure assisting you, and we look forward to helping you again whenever you need us in the future.

Warm regards,
CBD Movers

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