Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more
Company replied
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Review summary
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Reviews shaping this summary
Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more
Company replied
So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more
Company replied
lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome
Company replied
Company details
- #2 of 2 best companies in Car Dealer
Written by the company
CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.
Honest offers, respect, and zero pressure.
Written by the company
- We come to you. Fast. Fair. Hassle free.
- CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.
Contact info
76 Kimptons Road, 2576, Auckland, New Zealand
- 0800725376
- sellacar@carbuy.co.nz
- carbuy.co.nz
NZ's original mobile car-buying service
4.9
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Trade
The individual was very quick and friendly, knew what we were after in terms of price range. Money came in within a few hours of agreement being signed.
14 August 2026
Good price for my car
Good price for my car. Quick assessment and payment. Excellent service.
15 July 2026
Reply from CarBuy
Thanks for the great review! We're pleased to hear you were happy with the price and that everything from the assessment to payment was quick and straightforward. We really appreciate your support!
Great offer and service
25 June 2026
Reply from CarBuy
Thanks for the great feedback! We're glad you were happy with both the offer and the service. We really appreciate your support!
Reply from CarBuy
Thanks for the review! We're glad you enjoyed the prompt service. We really appreciate your support!
Great Service
We have used Carbuy NZ twice now and had a really positive experience both times. They assessed the car from photos first, then came out to view the vehicle and provided an updated offer after further checks.
The first time, they offered more than the initial online estimate, which was a great outcome. This time, the offer was slightly lower due to maintenance requirements, which they clearly explained and we were comfortable with.
Across both experiences, the Carbuy team were professional, respectful, and transparent. They were open about the market and took the time to explain how the offer was determined. We really appreciated the honesty and clarity.
6 June 2026
Reply from CarBuy
Thanks so much for taking the time to share your experience, and for choosing CarBuy not once, but twice! We really appreciate your trust in us.
Every vehicle is different, and we're always committed to being open and honest about how we arrive at our valuations. We're glad that approach connected with you.
Thanks once more for your support. It was a pleasure dealing with you, and we’d be happy to help again in the future! 😊
Excellent customer services.
The entire process was seamless and hassle-free. They made me a price offer on the same day after I uploaded my car details and photos. The following day, a vehicle assessor came to inspect the car. After completing the inspection, he arranged the payment transfer directly into my account while I was present . Later that evening, someone arrived to collect the car.
I would strongly recommend CarBuy to anyone looking to sell their vehicle. In my experience, the service was exceptional and far superior to Turners. Dealing with Turners was a waste of time, whereas CarBuy made the whole process quick, professional, and efficient, while sitting at home.
27 May 2026
Reply from CarBuy
Thanks for taking the time to share such a detailed review! We're delighted to hear the whole process was seamless from the initial quote through to payment and collection. Making it possible to sell your car without leaving home is exactly the experience we aim to provide. We really appreciate the recommendation and are happy we could make the process quick, professional, and hassle-free for you.
Helpful guys
Helpful guys - took our older car away on the day as we were selling 2 and leaving the country that day!
23 May 2026
Reply from CarBuy
Thanks for the great review! We're glad we could help make things a little easier. Wishing you all the best with your move, and thank you for choosing CarBuy!
Reply from CarBuy
Thanks for the review! We're glad you had a great experience and appreciate your support.
Really helpful
Really helpful, good customer service and friendly, everything go smoothly and fast, and everything been done less than hour. Great service
If I sell another car, I call you again.
Thanks again
6 May 2026
Reply from CarBuy
Thanks so much for the great review! We're delighted to hear everything went smoothly and was wrapped up so quickly. Knowing you'd come back to us when it's time to sell another car is the biggest compliment we could ask for. Thanks again for your support!
Fantastic experience selling my car
Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the end. If you want to sell your car and not deal with the general public and the problems that can come with that approach, I can highly recommend CarBuy.
7 May 2026
Reply from CarBuy
Honestly, this is exactly the kind of feedback we love to hear. A lot of people are cautious at first, especially when the process feels a bit too easy compared to the usual headaches of selling privately. Really glad we could prove the scepticism wrong and make the whole experience smooth from beginning to end. Thanks for trusting us with your car sale!
Reply from CarBuy
Appreciate the feedback! It's good to hear that everything moved quickly and the process felt straightforward. Glad the offer worked for you and the payment came through as expected.
Fantastic service
Friendly, fast and professional service, everything was sorted in an afternoon.
20 April 2026
Reply from CarBuy
Thank you for the excellent feedback! We’re pleased that everything was resolved quickly and that you found the service to be friendly and professional. This is precisely the experience we strive to provide!
Easy
Easy. They come to you and take your car from your home, and sort out all the paperwork. Great service.
19 April 2026
Reply from CarBuy
Thank you for the wonderful review! We're pleased that the process was easy and convenient for you. We appreciate your support!
Was the best experience ever!
Was the best experience ever!
All done online, with a phone call and a few details to follow up.
An agent came to view my car, took photos and a drive all within 30mins.
Done deal. Money in my bank as soon as they received the signed paperwork.
( paperwork done online with the agent) Don't even bother with Tina's lot!!
Highly recommend🙂
9 April 2026
Reply from CarBuy
Thanks for the awesome review! We're so glad the whole process was quick, easy, and lived up to being your best experience ever. Really appreciate the recommendation!
Hassle-free & swift
Contacted CarBuy, and they responded promptly with a reasonable offer. The entire process was smooth, quick, and without any hiccups. If I ever need to do this again, I would happily use CarBuy again. Hassle-free.
16 April 2026
Unprompted review
Reply from CarBuy
Thank you for the wonderful review! We’re thrilled that the process was smooth, quick, and hassle-free from beginning to end. It’s fantastic to hear that the offer felt fair as well. We’d be delighted to assist again anytime!
We want to give a shout-out to Car Buy…
We want to give a shout-out to Car Buy NZ, in Auckland, for our car SELLING experience.
CarBuyNZ was an absolute delight to deal with... quick, efficient, professional.
After uploading our photos, the Conditional Offer came in that evening. The next day, Wyn CAME TO US, inspected the car, offered us a very slightly reduced price (hubby had rubbed the left wheel at the curb a few too many times! 😄), and we shook hands! The car was re-registered on the spot, money was in our account within 2 hours of Wyn's arrival to view the car.
Being Canadians 🇨🇦, unfamiliar with NZ laws, we were suspicious and somewhat skeptical of the "standing in a parking lot/over-the-phone /online" registration and money transfer ... Wyn took the time to explain and reassure; he was unrushed, professional, and personable.
The negative experiences of the previous 2 days with 3 different organizations had us feeling discouraged and jaded: Turners (offered us fully $4,000 less than Car Buy!), 2CheapCars (offered us $2500 more than Turners, but $1500 less than Car Buy, then ghosted us!), and AutoFlip (after a lovely conversation with Jack, and a promise to contact us at "2 o'clock Monday", we never heard from him again.). We found the whole process with Car Buy to be professional, honest, concise AND enjoyable.
MANY THANKS Wyn and Team! What a wonderful close to a lovely trip to New Zealand! We will be back.
24 March 2026
Reply from CarBuy
Thanks so much for taking the time to share your experience again, and for leaving reviews on both Google and Trustpilot, we really appreciate it!
We’re so glad we could help make the end of your NZ trip a positive one. It’s great to hear Wyn made you feel comfortable with the process and took the time to explain everything clearly.
We’re also really pleased we could turn things around after a frustrating few days elsewhere and give you a smooth, honest experience from start to finish.
Safe travels back to Canada, and we look forward to seeing you again on your next trip to New Zealand!
They came to me to buy my vehicle
They came to me to buy my vehicle, to sign the documents were easy as and the transaction was done fast.
Friendly people to work with
20 March 2026
Reply from CarBuy
Thanks for the review! Glad to hear the process was quick and easy, and that the team made it a friendly experience. If there’s anything we could’ve done to make it a 5-star one, we’d love to hear it. Appreciate you choosing CarBuy!
Quick and easy with a fair price
13 March 2026
Reply from CarBuy
Thanks for the review! Glad to hear it was quick and easy, and that the price felt fair. Appreciate you choosing CarBuy!
A great team to deal with
The team were super easy to deal with, responded quickly, gave a very fair price and best of all, they come to you!
4 March 2026
Reply from CarBuy
Thanks for the great review! Glad the team made things easy and responsive for you, and that the offer hit the mark. Appreciate your support!
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