Colorful Black Reviews 

Reply from Colorful Black

Jul 27, 2026

Hello Anette,

We are truly sorry that your experience did not meet your expectations.

Your order was shipped on the date announced when you placed it. At the time, a notice on our website clearly explained that, exceptionally, orders would be dispatched from July 9th onwards, and we fully respected that commitment.

Unfortunately, the original pick-up point in Italy was closed, which caused an additional delay beyond our control while the carrier arranged an alternative collection point.

As soon as we became aware of the issue, we immediately opened an investigation with the carrier, closely monitored the shipment, and fully refunded your shipping costs because we agreed that the delivery time was not up to the standard we aim to provide.

We completely understand your disappointment and sincerely regret this unfortunate combination of circumstances. We nevertheless hope you are enjoying the products you received.

The Colorful Black Team

Reply from Colorful Black

Jul 27, 2026

Hi Ellen,
Thank you so much for your kind words and for your continued trust! 💛

We’re delighted to hear that you’re loving Obia Naturals and that your second experience with Colorful Black was just as enjoyable as the first.

We carefully select products for curly, coily and textured hair, so it means a lot to know our recommendations and service make a difference.

We look forward to welcoming you back for your next order. See you soon!

Reply from Colorful Black

Jul 27, 2026

Hi Angelin,
Thank you so much for your wonderful review! 💛

We’re honoured to be considered your favourite place to shop for hair products. At Colorful Black, we carefully select high-quality products for curly, coily and textured hair, and we’re delighted that you enjoy shopping with us

We truly appreciate your trust and look forward to serving you again soon!