Cococaramel Reviews 

53
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the chocolates taste exceptionally delicious, featuring a wonderful balance of sweet and savory flavors that make perfect gifts for family and friends. People truly love the rich taste, local ingredients, and the outstanding quality of these delightful handmade items. Some reviewers were especially happy with the fast, reliable delivery service and the careful festive packaging. Consumers also appreciate the remarkably easy online ordering process and the prompt, helpful communication regarding their purchases. Buyers enjoy being able to collect their tasty orders directly from the maker and deeply value the charming personal touches included.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, consistently describing the chocolates as delicious,... See more

Quality

Clients share positive opinions on quality, consistently highlighting outstanding chocolate products.... See more

Delivery service

People report positive experiences with delivery service, consistently noting that orders arrive promptly and... See more

Service

Customers consistently note positive experiences with service, describing it as efficient, friendly, and... See more

Order

Customers had positive experiences with order processes, highlighting quick collection times and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Most delicious chocolate ever. I was given a small box of your chocolates as a present, bought from the Rosemount Christmas Market in Aberdeen. Once tasted I knew these would be my go to gift for fami... See more

Company replied

Rated 5 out of 5 stars

I can safely say these are caramels to die for - the very best we have ever tasted. Beautifully presented - they are a real treat to be enjoyed on your own! I will definitely be ordering again - thank... See more

Rated 5 out of 5 stars

Very easy to order from the site and as I live locally I was able to arrange a suitable time to collect. I'd ordered the Halloween gift boxes which were to go into adult goodie bags, everyone loved th... See more

Company replied

Rated 5 out of 5 stars

Cococaramel's chocolates are always well received as presents, although I have to really refrain from eating them myself! The star of this christmas was the salted pecan bar; absolutely amazing - the... See more

Company replied


Company details

  1. Chocolate Artisan
  2. Chocolate Shop
  3. Confectionery
  4. Gift Shop

Written by the company

Head chocolatier, Helen, has been creating Scottish chocolate in Aberdeenshire since 2012. After mastering patisserie, selling handmade cakes at local markets, she launched CocoCaramel in October 2022. Now, an award-winning Scottish chocolatier, known for artisan caramel chocolates, locally sourced ingredients, and handcrafted Scottish creations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

53 reviews

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4.8

All reviews

(53)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SUPERLATIVE experience!

There are too many superlatives when it comes to Cococaramel! Topping the list is quality which is outstanding; I have ordered many times and have never been disappointed, nor have the recipients of the the beautiful handmade chocolates!
Service is second to none and executed with such efficiency. It's wonderful to be treated in such a friendly, efficient way. Cococaramel is my choice for a special gift!

8 August 2026
Rated 5 out of 5 stars

Excellent flavours…

The bars of chocolate that we received were excellent. Beautiful flavours. What made it a good service was to be able to go and collect our order directly from the maker.

27 July 2026
Rated 5 out of 5 stars

Excellnet service

Ordered fro my wife's birthday as she loves the chocolate and other treats created. I was hoping to pick up early the next day, after email Helen came back and I was able to collect. Excellent producte and service.

29 May 2026
Rated 5 out of 5 stars

Great flavours

Great flavours. Fantastic quality items. Well made and beautifully packaged. Great communication from Cococaramel regarding the status of my order. Couldn't find a nicer treat.

25 May 2026
Rated 5 out of 5 stars

Quick delivery, local and delicious!

I’ve ordered chocolates from Cococaramel recently at Christmas and Easter. On both occasions my order arrived within a couple of days and were well packaged with a cute Thank you note.
The chocolates are delicious and I love that they are a local business. I much prefer to spend my money locally rather than at a big chain store.

1 April 2026
Rated 5 out of 5 stars

As a self-confessed chocoholic

As a self-confessed chocoholic, I can say with complete confidence that the selection I ordered was some of the best chocolate I’ve ever tasted. Beautifully presented and delivered quickly — bravo, Cococaramel!

20 February 2026
Rated 5 out of 5 stars

More fantastic chocolates

More fantastic chocolates, the valentines collection looked and tasted stunning! Can’t praise this local artisan company enough, exceptionally good treats.

4 February 2026

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