2dekansje.com Reviews 

I bought a Christmas tree and it was in the package just like the new product ..
The shipping was fast ..

complete disorganised company have not managed to speak to a single human only AI responce. the telephone number doesnt work ermail doesnt communicate with humans. I still have no idea where my order is so i will have to cancel it and order from somewhere else thats reliable what a shame. all they had to do is invest in people not AI

Unfortunately, I can't leave a positive review. The oil-filled radiator I purchased from this company was poorly packaged. All the parts were in torn bags. The oil-filled radiator wasn't even protected with bubble wrap and was damaged during shipping! You don't ship such items without protection against damage! I thought your company took more care in packaging the ordered equipment.!!!

Selling defective products and then pushing the responsibility onto the customer.

Good quality forba second hand items. Smooth transaction and fast fast shipping

I placed an order 5 days ago. The website says: order today and receive tomorrow. It's been 5 days, but I still haven't received my order. They haven't even been sent yet. I emailed customer service twice, but no one even considers it necessary to answer.
Disrespect for the customer to the highest degree. Will I even receive the ordered items? And when?

I bought a Duux Elevate, the description said ‘new only the box was opened’. The product arrived on time BUT when I opened it it had two used, visibly old, totally different brand products in it. I emailed and send pictures, a bot answered the emails and I got a link to request for a return. I did and never heard from them, you cannot simply return it, they have to approve it first! I email, whatsapp and call. NOTHING!!! Don’t buy there! It is not worth it! They state they check the products, they don’t and it’s all used junk.

Very good service 👏 👍 👌

The webshop is moving. Ordered something like always. This time on 27/ 7, but still not received. Contacting but no answers.

Everything was delivered fast and in perfect condition

Quick delivery and excellent products. No problems with ordering, everything was neatly packaged and secured.

The steam cleaner I got is efficient but unfortunately one of the items was damaged but the customer service promised to fix it soon!

I ordered an item one month ago. The post service claimed that the order was handed over to a neighbour but the neighbour did not have the item. That is not the shops fault, but the customer service is not responding. It has been one month since the parcel got lost and they are still "investigating". I neither have any item received nor my money back. Customer service is beyond expectations.

I am really happy with the products. Everything was neatly packaged and even though there was something missing initially, but after contact with the support, that was delivered to me as well and it works out perfectly.

Scamers. The write that the product was not used, only opened. Now i understand! The product was broke with missing peaces! Probably other customer returned it and they are reselling it.

Can not recommend buying from here, item has described as fully working and delivery on the next day, none where true, item arrived with defective and missing components, delivery took 4 days and I asked to cancel the order after the first day since I could see it has not delivered to the transport company but they still sent it trough...

Ordered a keyboard standard, areived pretty fast in good condition!

I ordered a mini dishwasher when it arrived at my house it was completely broken, i am trying to be in contact with them for 3 days now, still not a single answer. I tried to call them 5 times, no answer or call back.

This is extremely unprofessional and unacceptable, i want my money back or the exact same product but this time
Not broken.

I bought an aircooler and it was defective with missing pieces and over priced for something second hand. Tried to email and call them but the customer service is below subpar and they never answered. When they did reply two weeks later I didn't even get my a full refund according to consumer rights when a product is defective. They also never provided me with a shipping label to return the product which again goes against consumer rights and now I'm stuck with it and I have to pay even more money so it can be disposed of properly. Would not recommended this company to anyone at all.

My rating for this website is 0/10 based on my personal experience.

First, the customer service was very poor and unhelpful. Second, they sent me the wrong product. I ordered one item, but I received a completely different one.

When I contacted them about their mistake, they expected me to return the incorrect product myself. Instead of taking responsibility for sending the wrong item, they refused to help and rejected my request.

Overall, my experience with this company was extremely disappointing, and I would not recommend it to others.