In the beginning there was a complication with the withdrawal. I had few problems to solve the issue,because it takes time for a real person(not bot) to check the problem. In the end i solved the i... See more
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See what reviewers are saying
Excellent website.... I am active from 2022 still no withdrawal complaint.... yesterday also within few hrs I got my withdrawal..... live chat is awesome and proper response getting... Manager Jatin i... See more
Company replied
Dissapoint after one month on casino account on 20Bet. Lost alot of money, get only poor bonus what is impossible to win. Casino give goodwill bonus after horrible lost at first day, bonus amou... See more
Company replied
Honestly, i have played at several bettingsites, but no one is better thatøn 20bet. The odds is high, multiple selection to play on. The loyalty program is the best, they apriciate loyal customer very... See more
Company replied
Company details
Written by the company
20BET is your go-to online provider of online bookmaking services. We combine the widest selection of betting markets with the safest deposit methods, lightning-quick withdrawals, generous promotions, loyalty bonuses, and professional 24/7 customer support. 20BET strives to become the venue of choice for millions of players.
Contact info
Germany
- support@20bet.com
- 20bet.com
You should know
3.4
Average
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good bonuses and free bets and odds
1 September 2026
Withdrawal problem at the beginning-now solved
In the beginning there was a complication with the withdrawal.
I had few problems to solve the issue,because it takes time for a real person(not bot) to check the problem. In the end i solved the issue.
That is the reason for 4 stars.
1 September 2026
I domt like that many times cash out is…
I domt like that many times cash out is unavailable, and when you try to cashout takes to manY time and the money is droping
1 September 2026
Very good website gambling I love this…
Very good website gambling I love this website thanks
31 August 2026
Unprompted review
The greatest service from Chloe
The greatest service from Chloe - my VIP manager. Always helping me and support me with good service.
I’am a customer because of her.
19 August 2026
Unprompted review
Work against their own rules
1 August 2026
Reply from 20bet
We’re sorry to hear that you feel this way.
We always aim to act in line with our Terms and Conditions, and any account or payment decision is reviewed by the relevant department before being applied. If you believe something was handled incorrectly, please contact our support team with your account details so the case can be checked again.
Better markets than most betting sites
1 August 2026
Reply from 20bet
Thank you for your review.
We’re glad to hear that you like the range of markets we offer. We’ll keep working to provide a wide selection and a smooth betting experience.
Costumer service doesn't answer
Costumer service doesn't answer, while they give limits for nothing.
1 August 2026
Reply from 20bet
We’re sorry to hear about your experience.
Support response times may vary depending on the number of requests, but we understand how frustrating it can be to wait. Regarding limits, these are applied only after review by the relevant department and in line with our rules.
Please contact support again with your account details so the case can be checked properly.
Thanks Kate.
6 August 2026
Unprompted review
Reply from 20bet
Thank you for your kind feedback.
We’re glad to hear that Kate was able to help you. We’ll be happy to pass your message along to her — she’ll surely appreciate it.
My funds have been stolen and account…
My funds have been stolen and account closed while I was in a hospital. Support haven't showed any interest to help me. Closed my account and I can't even complain. I've sent mail to customer service, but didn't get any reply from them.
2 August 2026
Reply from 20bet
Hello,
We are sorry to hear about your experience. Please note that players are responsible for keeping their account credentials secure and preventing third-party access.
For clarification regarding the account activity and closure, please contact our Support Team from your registered email address so the case can be reviewed.
One of the best betting sites
One of the best betting sites, there are sometimes some little problems, but customer support handles easy
2 August 2026
Reply from 20bet
Thank you for your feedback.
We’re glad you consider us one of the best betting sites. Small issues can happen, but it’s great to hear our support team has been able to help you quickly.
Reply from 20bet
Thank you for your positive feedback.
We’re glad to hear you’re happy with your experience and appreciate you sharing this with us.
Deposit and withdrawal worked perfect!
1 August 2026
Reply from 20bet
Thank you for your feedback.
We’re glad to hear that both deposits and withdrawals worked perfectly for you.
Best casino ever totally recommend
For me since I found this casino is the best I ever played in my life. Serious casino if you win big you get your money without problem in short time 💪🏻💪🏻💪🏻totally recommend it
1 August 2026
Reply from 20bet
Thank you for such a great review.
We’re glad to hear you trust the casino and that withdrawals have been smooth even after big wins. We really appreciate your recommendation.
The best casino !!!
31 July 2026
Unprompted review
Reply from 20bet
Thank you for the amazing review! We’re very happy to know you consider us the best.
Very good platform
Very good platform, witch a lot of games and professional customer service 24/7 .
No problem with anything. 👍👍
30 July 2026
Unprompted review
Reply from 20bet
Thank you for your feedback! We’re glad you enjoy the wide game selection and that our support team has provided a professional and reliable service around the clock.
VIP host is amazing
VIP host is amazing, quick withdrawals and responses
29 July 2026
Unprompted review
Reply from 20bet
Thank you for the kind words! We’re delighted that your VIP host’s support, fast withdrawals, and prompt responses have made such a positive impression.
Casino try to avoid cashout
Dissapoint after one month on casino account on 20Bet. Lost alot of money, get only poor bonus what is impossible to win.
Casino give goodwill bonus after horrible lost at first day, bonus amount is 0,14% of my lost amount. Ridiculous.
Last withdrawal they dont wanna pay because some rules i break what is not even true. After many email they finally pay it. I ask deposit limit one week ago and still they dont set it up.
Even i am some "VIP member, its not give me anything special benefits. Its fake status.
Dangerous casino. Stay away
27 July 2026
Unprompted review
Reply from 20bet
We’re sorry to hear about your experience. We take concerns regarding withdrawals, bonuses, VIP service, and responsible gaming requests seriously. Please contact our Support Team with your account details so the situation can be reviewed and the deposit limit request handled as soon as possible.
Skvele casino
25 July 2026
Unprompted review
Reply from 20bet
Ďakujeme za skvelé hodnotenie! Teší nás, že sa vám u nás páči.
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