I have use 3 media twice during a business start up and for advertising, and both time have been absolutely great. Made the whole process straight forward and turn around times were spot on.
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I have use 3 media twice during a business start up and for advertising, and both time have been absolutely great. Made the whole process straight forward and turn around times were spot on.
Company replied
3 Media recently produced a brochure for our valuation packs for our Estate Agency. The team were communicative and kept us informed whilst the brochures were being prepared. We are delighted with h... See more
Company replied
We are an estate agents in Cardiff and used 3 Media for our property booklets and they took full control and kept us updated throughout the process. They got lots of local businesses on board which is... See more
Company replied
We have dealt with 3 media over the past few years with an advertising brochure . The interactions have been stress free and communication was effective and all emails were dealt with promptly. Thank... See more
Company replied
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A friendly, professional, efficient and helpful company. Supportive throughout the process, giving useful advice as required.
Reply from 3 Media Ltd
Great service, nothing has been too much trouble for Laura. Final product looks great
Reply from 3 Media Ltd
Very professional. Great to deal with, fast to respond and listened clearly to design feedback. And most importantly - they picked up the phone every time!
Reply from 3 Media Ltd
From the initial contact right through to the design and sign off was easy and straightforward and professional. Excellent service.
Reply from 3 Media Ltd
I recently decided to advertise my electrical company in one of the local brochures through 3Media, and I’m really pleased with the experience. From start to finish, the whole process was straightforward, professional, and well managed.
The team took the time to understand exactly what I wanted, and the finished advert was spot on. It looks professional and represents my business perfectly. An added bonus has been building a great relationship with the local estate agent through the introduction from the 3Media team, which has already proven valuable.
I’d happily recommend 3Media to any business looking to increase their local presence. Great service, excellent communication, and a quality end product.
Reply from 3 Media Ltd
I have use 3 media twice during a business start up and for advertising, and both time have been absolutely great. Made the whole process straight forward and turn around times were spot on.
Reply from 3 Media Ltd
Great experience, fab communication and professional. Would defo use again
Reply from 3 Media Ltd
Advertised my travel agency in a 3Media brochure and I couldnt be happier with the outcome. The quality of the publication was top-tier and we have seen a solid boost in direct enquiries as a result. A reliable & effective advertising partne. Thank you. We will definitely be using again.
Reply from 3 Media Ltd
We have dealt with 3 media over the past few years with an advertising brochure . The interactions have been stress free and communication was effective and all emails were dealt with promptly. Thank you for your help 3 Media.
Reply from 3 Media Ltd
Our advertising set up was a smooth and easy process, with everything explained really well with help on hand if we needed. Would definitely recommend!
Reply from 3 Media Ltd
AVOID. Agreed a 12 month contract and now hitting me with an auto renewal. By law I should have had an email giving advanced warning stating the date to allow you to cancel. In the hands of lawyers now
Reply from 3 Media Ltd
Zero Leads, Silent for 2 Years, then Trapped by Auto-RenewalAvoid this company.
We paid for a 2-year contract and received absolutely zero leads or enquiries from their service. After we paid our initial invoice, 3 Media Ltd went completely silent. We received no contact, no updates, and no renewal reminders over the entire two years.
The moment the contract ended, they immediately slapped us with a second invoice, claiming we had automatically renewed. When we disputed this underhand tactic, the staff were blunt and started arguing with us. To make cancelling as difficult as possible, they refuse email cancellations and demand it via the post.
They take your money, disappear for two years, and then trap you into a renewal. If you are a small business, do not waste your money. Stay well clear.
Reply from 3 Media Ltd
Brilliant service, prompt responses with any questions or queries we had. Really happy with the work that has been produced.
Reply from 3 Media Ltd
Stay clear!
We have gone with this company when we first opened in the hopes to do some advertisement via a local estate agents in Essex.
What they didn't mention during the sign up and their only response now is 'it is in the T&Cs' is the auto renewal that is clearly a common issue across all previous comments.
It is usually hard enough for small companies to keep going, so when you do have a company that has ZERO common courtesy to set up an 'auto renewal notification' is simply wrong.
We have spoken to several other companies who deal with golf courses and other types of advertisements since who have ditched the auto renewal or have set up a reminder system. So we would highly recommend looking for an alternative option, who genuine do care.
Because if the deal was so great, they wouldn't feel like they need to catch their customers out!
Not to mention that they sent us an email 2 months after renewal to tell us that it has renewed!
And to top it off we are now paying £2,688.00 for out of date advertisement that the link doesn't work for and the dates are 2 years out and you have ZERO ways of knowing whether they have given any out!
It has taken them 2 years to send us a hard copy also.
Their auto response again was 'we can work something out' which is still after full amount is absolutely unworkable.
Their other auto response is they care about customers feedback, which they don't because looking at all the previous reviews, if they did they would have set up a reminder system or abolished the auto renewal!
Reply from 3 Media Ltd
If you are a small business approached to advertise in one of their estate agents brochure, don't bother. We have spent a siginificant amount of money and received absolutely no return, not a single enquiry. Their model is based on giving estates agents free brochures paid for by adverts from local businesses. One of their worst tactics, is their automatic renewals process, which is very underhand. Not once during the first 2 years did they reach out to see if we were happy with their service, what results we had got and whether we wanted to make any changes to the advert when the automatic renewal occured.
To me it feels like, hard sell, take your money and run, then automatic renewal, take your money and run again. As I said at the start if you are a small business and are approached by them to advertise, don't bother. We have now had to spend our entire marketing budget for 4 years on 3Media and have had absolutely NOTHING in return.
When we have approached them about there costs and our disatisfaction with their automatic renewal, all they say is 'we understand'......no they don't, they really don't, as a small business trying to establish ourselves, they have had a direct impact on our bottom line and the growth of our business.
And I expect a similar response to this review, all a load of rubbish about how we understand, how we will take your views on board, but I can guarantee nothing will change and they will continue with the way they work. We for one will never use them again or recommend their services to any other small business.
Reply from 3 Media Ltd
We agreed for a trial advertisement for one year through Brockenhurst Estate Agents . 3 Media did not let us know that it was auto renewing . they sent no emails prior to auto renewing and for several months at the end of our contract radio silence . Absolutely no contact from them until it was too late to cancel . they have been extremely unhelpful. we are a small business and find it hard when company's play these games . I would highly recommend that you stay well clear of this compony if you prize honesty .
We feel they are very underhand in there selling as we only wanted a year from the very beginning. At the very least we would expect a email or some form of contact prior to the renewal. Even more so as the only contact was for payment way after the renewal date witch left us no cooling off period .
regards
a email or some form of contact prior to the renewal. Even more so as the only contact was for payment way after the renewal date witch left us assuming it would not go ahead
Lee Tucker
Tucker Joinery
Reply from 3 Media Ltd
Reply from 3 Media Ltd
Darcy was really helpful and professional throughout the whole process. Thanks.
Reply from 3 Media Ltd
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