Experience after 3 purchases over many years
Purchase experience: 4/5
Customer Service: 7/5(No exaggeration)
Server quality: 5/5
Hosting can be pricey, but it is completely worth the money, the server runs amazing and these guys are genuine wizards. My first experience with Bisect was around 2023, when I had no clue how to host a server. The prices were competitive and their customer support team was always there to help me, even in odd hours(11 pm, etc.). In my second experience with them, I wanted to add several mods to a pre-existing modpack, and there were several conflicts and corruptions. A service member managed to fix what had caused me tens of hours of heartache in about 25 minutes. They managed to make everything work, I still don’t know how. My third experience with them I didn’t need any help setting up, but after purchasing the server it was effortless.
Customer service is off the charts with how impressive it is.
Buying the server takes a while, but is not too difficult.
Server has no issues ever, the only recommendation I have is to buy the automatic backup option, it is a amazing fail safe.
Hope this company has continued success.
Reply from BisectHosting
Hey Joshua,
We're really glad you've stuck with us over the years and that our support team has consistently been there when you've needed them, even late at night! It's great to hear they were able to untangle that tricky modpack issue so quickly and save you hours of frustration.
We're also happy to hear your latest server was effortless to set up and has been running smoothly. Backups are definitely handy to have, especially as a little extra peace of mind when you've put so much time into a world.
A 7/5 for customer service is quite the score! We really appreciate your continued support and such a thoughtful review.