TimPop

I must say I did finally accomplish what I was trying to do with the chat person after approximately 45 minutes. But it was definitely difficult. The individual would not answer any question. The only reply you would get is a statement of choice. Quite frustrating when a simple yes or no answer would have been the simplest.
Oh well, it worked, and I found out what I was trying to achieve finally when I got a link to the Internet website. But man it was difficult.