Horrible Customer Service
Horrible Customer Service
I’ve spent multiple hours over the past 2 months on hold trying to get an issue resolved regarding transferring money INTO my Tangerine account. TD, the bank I’m transferring out of has gone so far as to assign someone to assist the process and call me with regular updates.
Requesting a call back from Tangerine results in a two day delay and even then they just leave a message with a general number to call and you’re stuck on hold again.
Finally I hear from the supervisor who offers to compensate me for my 2 month delay by crediting my account and 2 weeks later this still hasn’t happened. I emailed them asking them to have a supervisor call me to resolve the issue and instead am told to email another address regarding my issue.
Do yourself a favour and avoid the hassle of dealing with this bank.