Inconsistent service
On arrival at airport in New Orleans on 7/28 we had to call to find out status of driver. On pick up from hotel on 8/2 they sent someone entirely different from the original information. Used this service during Las Vegas trip, but this will be the last time using this transportation service.
Reply from talixo
Dear Customer,
Thank you for your feedback and we're very sorry to hear about your experience - we understand how frustrating and stressful it is when your ride doesn't go as expected.
If your transfer was booked through one of our partners, we recommend raising a formal complaint with them, as they handle all customer service processes related to their bookings with us.
That said, please send your booking details to complaints@talixo.com so that our team can also escalate this from our side.
Warm regards,
The Talixo team