michel juriq

"I have been a loyal customer of T-Mobile CZ since 1998, and this is how you treat long-term clients? For years, I have been plagued by ridiculous, automated SMS messages claiming I owe petty amounts like 4, 6, or 8 CZK past their due date, even though I pay every single bill down to the last haléř. Your billing system is an absolute joke, and your endless spam is insulting. Act like a serious telecom provider instead of a nuisance, fix your broken systems, and stop harassing your oldest customers over imaginary debts!"

​"Jsem vaším zákazníkem již od roku 1998, a takto se chováte k věrným klientům? Už roky mě obtěžujete směšnými, automatickými SMS zprávami, že dlužím pár korun (4, 6 nebo 8 Kč) po splatnosti, přitom své účty platím do haléře přesně. Váš fakturační systém je k smíchu a vaše neustálé spamování je urážející. Začněte se konečně chovat jako seriózní operátor, opravte si ty nefunkční systémy a přestaňte obtěžovat své nejstarší zákazníky kvůli neexistujícím dluhům!"

Dear Management of BlaBlaCar,
​It has come to my attention—much to my infinite amusement and subsequent aristocratic disgust—that your esteemed establishment hides its corporate greed behind the quaint, socialist veil of a "community spirit." You lecture gentlemen drivers about altruism while capping our seat prices, all under the guise of preventing profit.
​Pray tell, how does one maintain a luxury conveyance across a thousand-kilometre voyage to the Czech Republic—incurring over 240 euros in fuel, tolls, and maintenance—when your arbitrary price ceiling barely affords a squire a crust of bread? Yet, you partner with commercial carriers like FlixBus, skimming healthy booking fees and pocketing profits quite comfortably from our digital parlors. It appears corporate enterprise is noble for thee, but a sin for the driver who actually bears the machinery, the risk, and the road.
​Must we purchase a public omnibus to satisfy your absurd double standards? Regrettably, your philanthropic facade is as transparent as cheap glass.

Update, answer on Blabla reply today, August the 15th:

How delightfully predictable. When true gentlemen seek assistance through official channels regarding the harsh realities of your platform, your offices maintain the deafening silence of an abandoned crypt. Yet, the moment a spot of public candor tarnishes your pristine digital facade, your machinery whirs into frantic motion, begging for private correspondence like a startled footman caught sleeping on duty.
​Spare me your automated platitudes about "accessible rides" and "offsetting costs". Wolves draped in the fleece of philanthropic lambs do not become gentle creatures simply because they hire copywriters to issue corporate poetry on Trustpilot. If your algorithms wish to converse with me further, they may do so right here in the public square, where the sun exposes the true nature of your enterprise.
​Until then, save your template apologies for someone easily impressed by corporate theater.

​"Gentlemen, your sanctimonious posturing as a 'community' is utterly laughable. To cap my prices under the guise of benevolence, yet exact your own handsome commission, is the pinnacle of corporate hypocrisy. You dictate my schedule, restrict my margins, and leave me to endure passengers calling at midnight before a dawn departure. If this is truly a non-profit fellowship, relinquish your fees. Otherwise, afford us the autonomy of a real marketplace. Your 'spirit of sharing' is merely cheap exploitation wrapped in moral superiority."

*****Response to BlaBlaCar's reply,
dated 30/7/2026:
​How utterly delightful to learn of your existence. It is indeed a comforting revelation to discover that your customer support team is alive and capable of rhetoric—a fact that remained profoundly well-hidden when I actually required your assistance via email.
​It appears your platform operates in sublime perfection right up to the precise moment one actually needs support. While I am touched by your templated sympathy and sudden eagerness to "review my concerns," I must observe that offering a contact form after ignoring direct inquiries is rather like offering an umbrella after the storm has already passed.
​Everything is indeed magnificent in your "community"—until one actually requires customer support. Keep up the splendid theatricals.