Lack of support and unjustified deposit deduction
I rented an apartment in Paris through Paris Attitude for 6 months and unfortunately had a very disappointing experience.
During my stay, I had no stable internet connection for over two months, which regularly forced me to leave the apartment in order to work. There were also pre-existing humidity issues in the apartment that required expert visits during my rental period, and a package worth approximately €70 was stolen from the building shortly after delivery.
After moving out, €250 were deducted from my security deposit. Despite repeatedly requesting invoices and justification from both the landlord and Paris Attitude, I never received any supporting documents, even after months of follow-up.
What disappointed me the most was Paris Attitude’s lack of support. As an agency charging significant service fees, I expected proper tenant protection and assistance when disputes arose. Instead, I was left completely on my own.
I would strongly advise future tenants to document everything carefully and not assume the agency will help resolve issues if problems occur after your stay.