Delivery delayed since April 24th – Zero proactive communication
I am forced to write this public review as Cargoboard has stopped responding to my inquiries via WhatsApp, email, and phone.
The shipment arrived late at the delivery depot as early as April 24th.
Tracking explicitly scheduled on their website for delivery for Monday, May 11th, between 08:00 and 16:00. I waited at my shop all day, but the driver never showed up and no one contacted me.
I have contacted support multiple times. Every time I am told they will "check with the planning department" and "get back to me," but they never do.
As of today, May 13th, I am being ignored. My shipment is late, and I have no information on when it will arrive.
It is highly unprofessional to leave a business customer completely in the dark after missing a confirmed delivery window.
I expect an immediate update and a guaranteed delivery date.A void this service if you require reliable delivery dates or functioning customer support.