Kenechi Ok

I have ordered two soccer jersey(paid and confirmed) . It's more than two weeks they have not processed the order and tracking id is yet to be generated.
Have asked for the problem to customer care, but did not get any response.
Fed up I have requested for refund. But the support staff failed to attend any of my request. Its like they are robbing in broad open manner

Have never seen such service in my 35 yrs of my life