Excellent Customer Service
Many 1 star reviews of Thinkific seem to be payment related.
I wanted to let everyone know my experience with the company.
I sent an email to cancel the free trial, and subsequently was charged $888 (annual subscription fee).
I had decided to go with a different Wordpress based LMS platform.
When I reached out to Thinkific and explained the situation, they immediately resolved this issue.
I was processed a refund for the full $888.
So as far as "questionable payments" or "unexpected charges" as mentioned in other reviews...
That has not been my experience. I really appreciated the customer service.
If I hadn't chosen to have a Wordpress website developed, I would have explored this platform.
Reply from Thinkific
Thank you so much for taking the time to share this. We're really glad our team was able to resolve things quickly for you. We appreciate you giving Thinkific a fair look, and we wish you all the best with your WordPress platform. If your needs ever change down the road, we'd love to have you back.