SW

SW

United Kingdom

Reviews

Review of GEMPORIA

Rated 5 out of 5 stars

Amazing products at affordable prices

Amazing products at affordable prices, recently bought SGL certified argyle champagne diamond ring for my niece. Whoever thought I could afford such stunning items. BUT The customer service is outstanding, a particular shout out to Jason (I'm sure that's his name!)who sorted an issue with my order promptly and efficiently. Very happy with all aspects of service and quality of gems. Thank you x

29 June 2026

Reply from GEMPORIA

Hi Sarah,

Thank you for your review.

We're delighted to hear how pleased you are with your SGL-certified Argyle champagne diamond ring and that you found our jewellery to be both beautiful and affordable. It's wonderful to know that our advisor resolved the issue with your order promptly and efficiently.

We truly appreciate your support and are so pleased that you've been happy with both the quality of our gemstones and the service you've received. If there's ever anything we can assist you with, please don't hesitate to contact us on 0800 330 8000.

Kind regards,
Gemporia

Review of GEMPORIA

Rated 5 out of 5 stars

Beautiful champagne diamond ring, but......

Beautiful champagne diamond ring bought as a 21st birthday gift. Ring is lovely but badly misrepresented by Lindsay in the presentation as she kept harping on about Argyle diamonds so I naturally assumed that was what I was buying! It's not a problem as I am not too concerned with the origin as long as they are natural but some people might specifically want Argyle. Be a bit more transparent and clear on what you are actually selling then you might not get as many poor reviews!

2 June 2026

Reply from GEMPORIA

Hi,

Thank you for your review.

We are really sorry to hear of your disappointment regarding our presentation on this occasion.

We have noted this feedback and it will now be passed over to our team to be looked at in more detail.

We are really happy to hear that you are pleased with your purchase, and do not hesitate to contact us again should you require further assistance.

Kindest Regards,
Gemporia.

Review of GEMPORIA

Rated 2 out of 5 stars

Be honest

Have bought a few jewellery items recently and returned them all! When shown on screen items always seem bigger and brighter. This really is false advertising at its best. Very disappointing.

23 March 2026

Reply from GEMPORIA

Hello,

Thank you for your review.

We are very sorry to hear that you were dissatisfied with the quality of your purchase, which did not meet with your expectations.  We really want our customers to be happy with everything they purchase from ourselves and we regret that on this occasion that has not been the case.

Looking at your account we can confirm that your return has since been received, and a refund will be processed for you in due course.

Please do not hesitate to contact us should you have any further queries and our team will be happy to assist you.

Kind regards,
Gemporia.