G.

G.

Germany

Reviews

Review of Doctolib Deutschland


Rated 1 out of 5 stars

Dishonest docs listing themself as taking public insurance

My biggest issue is how incredibly hard it is to find a doctor that accepts public insurance. When I filter my search to show only doctors that accept public insurance, 7 out of 10 times I get doctors that list themselves that way, but once you try and book an appointment they reveal that they only accept private insurance or self pay. It's dishonest and makes me not want to use the service. I've actually just started Googling doctors and calling them directly because of how bad the booking is on Doctolib. If there was a way to report these doctors that misrepresent themselves, I would gladly do it.

6 January 2026

Reply from Doctolib Deutschland

Hello, thank you for your feedback. We are currently working on improving the user experience with regard to the insurance filter. Kind regards, Your Doctolib Team