The products are great but there is a catch for US buyers.
The products are great and are well-made. However, if you are in the US, you need to know that they will charge you the full price of the tariffs, which can add significantly to the cost. I find this a bit deceitful because it doesn't show up until checkout. Also, if you need to return something, there is a restocking fee. And if you want to exchange it because of the wrong size, their website only has the option of return because it was damaged. Oh, and they want a picture of the damage before you send it. In other words, it is not easy to exchange or return, so be sure of your size, color, etc.
Reply from aim'n
HI :)
Thank you for your feedback — it is important to us. We truly appreciate that you like the quality of our products, and we also want the delivery experience to feel smooth and positive.
There is an additional cost applied to orders, which is displayed at checkout. The checkout is our primary point of communication regarding your order and provides a full summary of the total costs before purchase.
Regarding what you describe about the return, this sounds like a delayed registration. A return can be registered as a claim/complaint only after 30 days and this requires uploading images.
If we can help you clarifying something we are happy to help and you can always contact our support team.
Kind regards/aim'n crew