Javier

Extremely disappointed with XXXLutz. After ordering a bed and mattress in March 2025, delivery was delayed, parts were missing, and the wrong mattress was supplied. Despite repeated attempts to resolve the issue, XXXLutz never contacted me or offered any solution. It took 7 months and constant follow-up before the correct items were finally delivered. The lack of customer service and respect was unacceptable. I strongly advise against purchasing from XXXLutz.