IJ

Ivan Jurisic

Switzerland

Reviews

Review of vidaXL

Rated 1 out of 5 stars

literally EVERY part was damaged

I ordered a TV stand and literally EVERY part was damaged.

I contacted customer service and they offered 10% refund. It looks like someone has been using it for 10 years. Absolutely disgusting, both the products and the service.

26 August 2024
Unprompted review

Reply from vidaXL

Poštovani Ivan,

Hvala Vam što ste odvojili vrijeme i napisali recenziju.

Ponekad se nažalost dogode nepredviđene situacije, koje pokušavamo riješiti u što kraćem roku.

Već smo komunicirali s Vama u vezi s oštećenim proizvodom, te Vas molim provjerite svoj Inbox, jer sam Vam danas odgovorila na Vaš zadnji mail. Za svaki slučaj, molim provjerite i mapu neželjene pošte.

Zahvaljujem se unaprijed za Vaš odgovor.

S poštovanjem,
Mirela/vidaXL

Review of Groupe Mutuel

Rated 1 out of 5 stars

Literal scammers

Literal scammers.

I left the country and they are asking me to fill out some stupid forms, I fill out the forms then wait for 2 weeks for them to send me the same form and ask me to fill it out.

9 April 2024
Unprompted review

Review of Fundable

Rated 1 out of 5 stars

I paid for the accelerator

I paid for the accelerator, they didn't deliver on the half things they promised, the other half they did they did poorly, missing the deadlines and providing results both late and with poor quality (you are better on doing it yourself). They started charging me hosting fees without my startup even being hosted. They didn't refund me the money for over 2 months. Bad communication, bad/no results, no wanting to issue refunds for the scam.

21 March 2024
Unprompted review

Review of Zety - Resume Templates & Maker

Rated 1 out of 5 stars

They kept charging me without me…

They kept charging me without me subscribing for anything. I applied for one time trial and paid for it. And they keep charging me 3 EUR per month. Scammers

I bought 14 days access and they kept charging me for 6 months. Disgusting company

Update: They didn't give me refund for 5 months

15 December 2023
Unprompted review

Reply from Zety - Resume Templates & Maker

Hello,

We are very alarmed to know that you feel this way and are certainly prepared to change the experience you had with us. We would like to take this time to clarify any doubts.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We would love to help you with your refund request. Please look for a message from Trustpilot asking for your account information. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!

Review of Time Doctor

Review of 4K Download

Rated 1 out of 5 stars

I bought a license and the app stopped…

I bought a license and the app stopped working twice, I had to go through 5 step process and trying to find a solution with uninstalling, installing, re-entering my license. At this point, there is no added value compared to a web browser, as the main reason I paid for it, was to save some time.

I requested a refund due to constant issues, but they declined, even when I bought the license only 2 months ago

Edit: to reply to your message. You "fixing" the issue is me having to take huge amount of screenshots, then do a 5 step process that takes 15 minutes. If it happens once, it's okay. But it happening every 4th time while using the app is not acceptable. Alternative of using web browser is quicker. I'm here just to save time.

30 October 2023
Unprompted review

Reply from 4K Download

Upd.: According to the history of messages, you refused to send the additional details the support team requested, for example, the log files. Unfortunately, we don't have access to your computer, so we have to ask for all the details from you.
According to the refund policy, a refund is possible when the issue can't be solved, but we need all the issue details.
If you change your mind and reply to the support team, we will gladly help.
If the issue can't be solved, we will issue a refund.

Hi there,
We are sorry to hear that you encountered an issue.
We will need to check the history of messages to understand the issue better.
We have requested your contact details for that. Please send them.
As for the refund, we can issue a refund if the issue can't be solved within 30 days: https://www.4kdownload.com/refund/6

Review of TopCV

Review of Nurfit

Rated 3 out of 5 stars

Great product and great prices, terrible service

Great product and great prices, but terrible customer service. This was my second time ordering and both times the delivery was extremely late. The first time they took several days to send it and this time they send it, but they told me DHL damaged the package and it was on its way back. I explained to them that I am out of protein and if they can send replacement right away (I have upcoming competition so it was really important for me), and they said no, that they will send in the the next few days. Few days have passed, still I haven't heard anything.

Product and prices 5 stars
Customer service 1 star
Therefor average 3 stars

12 October 2022
Unprompted review