I liked the way the technician dealt…
I liked the way the technician dealt with the problem and we thought that it was all fixed and it was for a short time. But a couple hours later I'm sitting here watching television. I go to change the channel and we are right back where we were before I called. I am not getting the local channels out of Pittsburgh again. In all the years that I have had fubo TV, I have never had an issue until now, same television same me but something's wrong with fubo and I'm no technician. I just watched TV so if someone else is going to have to figure this out and get it fixed for me. If not then I got to go somewhere else and I don't want to do that. I like fubo and I want to stay with fubo but I got to be able to see the shows I want to see or it's a moot point.
Reply from Fubo
Hi there! Sorry you’re experiencing this issue. It looks like you’re using a mobile internet provider, which uses dynamic IP addresses instead of a static IP. This means your IP address can change and may sometimes be assigned to a location that does not match your physical location, which can cause your local channels to appear incorrectly.
We can help update your local channels. For more information, please see: https://support.fubo.tv/hc/en-us/articles/360020738652-I-m-receiving-the-wrong-or-no-local-channels-what-can-I-do
We’ve also escalated your issue to ensure your local channel adjustment is completed.