CL

Chi Lowe

United States

Reviews

Review of AURA Monaco


Rated 5 out of 5 stars

I love this product

I love this product! The education and guidance they provide on proper usage is also very helpful.My only concern is that the product seems to run out fairly quickly, and the tubes sometimes appear not to be fully filled upon delivery. Other than that, I truly love the results this product delivers.

31 August 2026
Unprompted review

Reply from AURA Monaco

Thank you so much for sharing your experience with us! 🥰

We’re really happy to hear that you love the results and find the education and guidance helpful. We also truly appreciate your feedback. 💗

Thank you again for your support! ✨

Best wishes,
Your AURA Monaco Team 💖

Review of HireAHelper


Rated 1 out of 5 stars

I DO NOT recommend and here’s why..

This was my second time using this company, but unfortunately it will be my last. I was assured I would have their best and top mover support, which is why I chose to hire them again. However, on the day of my move they arrived an hour and a half late and didn’t even call to inform me. I had to reach out to them myself to find out what was going on.

Because of the inconvenience, I asked if any type of compensation could be offered. I was told they would “do something” after the move was completed. In the end, they only offered 10% off the cost of one hour, even though they were nearly two hours late and showed little concern for the disruption it caused.

Overall, the lack of communication and the minimal effort to make things right left a very poor impression. I will not be using their services again.

26 February 2026
Unprompted review

Reply from HireAHelper

Thank you for your feedback, Chi. We’re sorry to hear the delay impacted your experience. As outlined in our terms, we apply a 5% discount for every full hour the crew is late. Based on the confirmed arrival time of 3:45 PM, the appropriate late-arrival discount was applied to the order. We understand this may not have met your expectations, but if you’d like to discuss the details further, please contact our team at (800) 995-5003 or customerservice@hireahelper.com.