std

I am very disappointed with the customer service from vidaXL.

For almost three weeks now, I have been trying to obtain a simple manual. All required information has already been provided multiple times, yet the process keeps dragging on with repeated back-and-forth and no actual solution.

The whole experience feels unnecessarily complicated and inefficient for such a basic request. Instead of resolving the issue, I am constantly being redirected to different contact channels, which only delays things further.

This level of service is frustrating and not customer-oriented at all.

Sehr breites, gutes Netz. Die Roller sind meist in einem sehr guten Zustand.