United States
Review of COCUNAT
Cocunat is an amazing company. Customer service is top notch. Products are top tier. If you are looking for a wow experience and quality products, this is where you need to be!
Reply from COCUNAT
Thank you so much for your kind words! ❤️
We work hard to ensure that both our service and our products are top-notch. We are thrilled that you had such a "wow" experience with us!
Best,
Customer Love Team
Review of Hello Alpha
Wait times too long for a response. Wait time too long to send prescriptions over to pharmacy. Providers don’t listen to what your needs are and will respond with only what they want to do. Providers can be insulting regarding weight loss photos.
Reply from Hello Alpha
Hi Gizelle,
Thank you for bringing this to our attention. If you haven’t yet, please message your support team through our secure patient portal. This is to protect your privacy and ensure your care is safe and effective. Be sure to choose the corresponding thread for your condition or visit.
As we continue to provide each patient with high-quality, personalized care, there may be occasional delays with our response times. We assure you that our team will address your concerns.
We appreciate your patience and understanding.
Review of Waiakea
Awesome customer service! If you have an issue, just reach out. Very friendly, professional and accomodating. And of course, the water is absolutely amazing!
Review of Waiākea
I was very disappointed with the reusable bottles. They all had dents in them when I opened the boxes. Then I had the HARDEST time trying to open them. Why are bottles so hard to open? I had to wait for someone else to open them, because I had hurt my hand trying to. The bottles do not stay cold at all. Not what I was expecting.
Reply from Waiākea
Aloha Gizelle, thanks for sharing your feedback, and apologies for the inconvenience caused. We'll be in touch over email!