CO

Consumer

Australia

Reviews

Review of Massageexchange


Rated 5 out of 5 stars

Linked with like minded Therapeutic…

Linked with like minded Therapeutic Masseurs who are easily contacted to swap treatments. Masseurs need to look after themselves and swapping sessions with others helps us maintain good muscles

17 October 2024
Unprompted review

Review of Ancestry.com.au

Review of athlegen.com.au


Rated 1 out of 5 stars

Very poor follow up with good purchased…

Very poor follow up with good purchased after you pay for them. You have to ring them ( after 10 days) to find out what is happening, only to be told, your purchase order ( you already paid for) is way down the list and usually wont get to sent it out for ages. Then advised that they will put a high priority on it ( because you rang) to send it out. Not good customer service

31 May 2021
Unprompted review

Reply from athlegen.com.au

We are so sorry for the experience you have had. We have had record-breaking backorders to fulfil due to delays in shipment from overseas suppliers. We apologise our communication was not up to scratch and that you had to call us to follow up. We would love the opportunity to discuss this further with you. If you could please give Jen Gander our National Business Development Manager a call on 02 9561 0105 that would be greatly appreciated. Thank you for the time in sending through your feedback