Michael Kay Hoffmann

Netherlands

Reviews

Review of Waternet


Rated 1 out of 5 stars

Non-existing customer support

Non-existing customer support. Live-chat not working. You call them, no one picks up - no information if you are in a queue. Been on the phone for 20 minutes now - no clue if they will ever answer.

Wish me luck. For now, what a total sham.

Update: They picked up. Told me that they can't help me right now and that I have to call back in the afternoon and that there are no other way to contact them. This is like something out of a comedy-movie.

1 October 2020
Unprompted review