JN

Jalil Nourisa

Germany

Reviews

Review of Proton VPN


Rated 1 out of 5 stars

subscription misleading

signed up for one month and they renewed my subscription for another month! i dont understand. on the subscription page, you get the choice of annual subscripton or monthly. i chose monthly and they continue renewing it!! how this is a monthly subscription then?

5 July 2026
Unprompted review

Reply from Proton VPN

Hi. We're sorry to see that you're dissatisfied.

To clarify, all Proton VPN plans are renewed automatically unless the subscription is cancelled before the renewal date (https://proton.me/legal/terms). If you'd like to prevent your subscription from auto-renewing, you need to cancel your plan from the Subscription tab of your account at https://account.protonvpn.com/login.

Feel free to reach out to us at https://protonvpn.com/support/contact if you need any additional assistance.

Review of CreationWatches


Rated 1 out of 5 stars

avoid as your shioment might get stuck

I ordered a watch for delivery to Portugal, but after months of follow-up, the latest update is that it's stuck in customs. It's been three months without any further information. The company advised me to directly contact customs, providing a phone number that goes unanswered. I requested a refund a month ago, but since then, all communication from their side has ceased. In conclusion, there's a risk that shipments can get delayed indefinitely in customs, and the company does not assume responsibility to assist in resolving such issues.

25 November 2023
Unprompted review

Review of Eurosender


Rated 1 out of 5 stars

Didnt show up to pick the parcel so had…

Didnt show up to pick the parcel so had to wait the whole day with no results

12 September 2019
Unprompted review

Reply from Eurosender

Dear Valentina,

Thank you for your review,

We are sorry to hear that, I've seen you have contacted the help service, that's a good thing. We will help you as much as possible, but unfortunately, our company can not be responsible when a courier company failed to their tasks. But you can be sure that Eurosender will make everything to help and assist you.

Joseph,