No assistance at all
I have been laid off and given 2 weeks and with some extension 3 weeks to sign off the severance agreement. After initiating a ticket with arag and calling them 4 times I managed to get 5 mins on the phone with an advisor. If I was not part of a collective lay off to benefit from.the clarifications raised by other colleagues and would have been lerying on arag only I would.have missed the following: paid bonus and paid adv. In total 20 to 25 k. They simply advised.to.accept the severance as it was above minimum therefore indeed beneficial but they did not spend a.moment to scrutinise the company policies to maximise my reimbursement. I dont recommend them and I will stop with the once this is over.
Reply from ARAG Rechtsbijstand
Dear D.,
We are sorry to read that you are dissatisfied with the support you received. We understand that a redundancy process can be stressful, especially when important decisions must be made within a short timeframe.
You contacted us with a specific question regarding the completion of the redeployment form, which was addressed during our phone conversation.
If any further questions or concerns had arisen, you were welcome to contact us again before the acceptance deadline.
We regret that our assistance did not meet your expectations and thank you for taking the time to share your experience.
Kind regards,
Laurien