Still they keep coming
During COVID we joined Bofrost, since it was an easy and safe way to get meals.
Theres nothing wrong with the quality of the products, but we decided that after everything opend again, we didn't need their services anymore so we un subscribed 2 years ago and still they come by our house.
We have written on their Web page, called and filled out a form twice this year.
It is really annoying!!!!!
Reply from bofrost* Deutschland
Thank you very much for taking the time to share your experience with us.
We are truly sorry to hear that our visits continue even though you have already contacted us several times. This should not have happened, and we fully understand how frustrating this must be for you.
According to your description, our driver is still visiting you as part of the regular delivery route. To stop the visits immediately, we need your address or customer number so we can update your preferences correctly and ensure no one comes by again. Please send us this information via unternehmensbewertungen@bofrost.de and we will take care of this.
Thank you again for letting us know — we will be happy to fix this for you right away.
Kind regards,
Your bofrost* Team