FURTHER UPDATE TO MY PREVIOUS REVIEW
FURTHER UPDATE TO MY PREVIOUS REVIEW :
MMOGA SOLD ME AN ALREADY REDEEMED KEY -
TIMELINE OF WHAT HAPPENED:
07/11/2024 - KEY PURCHASED, CANNOT REDEEM AS ALREADY REEDEMED, CONTACTED THEM, THEY TOLD ME 1-2 DAYS TO FIX COMPLAINT
09/11/2024 - TOLD SUPPLIER HAS NOT BEEN BACK IN TOUCH AS OF YET, WAIT 1 MORE DAY PLEASE
10/11/2024 - SUPPLIER NOT RESPONDED AGAIN
11/11/2024 - TOLD SUPPLIER MIGHT NOT BE RESPONDING BECAUSE THEYRE "IN UKRAINE" BUT COMPLAINTS ONLY TAKE 2-5 DAYS TO FIX
13/11/2024 - TOLD SUPPLIER STILL NOT RESPONDED AND NOTHING MMOGA CAN DO, ENQUIRE WHAT IF SUPPLIER NEVER RETURNS AND THEY SAID NO WORRIES WE CAN STILL SORT (ABSOLUTE LIE)
14/11/2024 - NO RESPONSE STILL FROM SUPPLIER.
FINALLY I GET A RESPONSE ON 25/11/2024 TO SAY " Hello there,
sorry for trouble, we contacted our supplier, this code had never been resold to another order.
In case you cannot use this item, please contact Apex Legends (EA) Support for the activation time of the code, then send us back the screenshot of the chat with the activation time in it."
26/11/2024 - I CONTACTED EA THE PREVIOUS NIGHT AND PROVIDED PROOF THE KEY WAS REDEMEED IN APRIL OF THIS YEAR, AROUND 6-7 MONTHS BEFORE I EVEN MADE THE PURCHASE WITH MMOGA.
I AM NOW AGAIN STUCK ON LIVE CHAT WITH THEM SAYING "SORRY WE NEED TO CHECK WITH SUPPLIER ONCE MORE TO CONFIRM ISSUE"
WHAT NEEDS CONFIRMING? I'VE PROVIDED MULTIPLE PROOFS TO THEM AND THEY ARE STILL TRYING TO GET AROUND REFUNDING ME.
NEVER EVER TRUST THEM! THEY ARE KNOWN FOR SELLING FAKE KEYS AND THEIR SUPPORT IS POSSIBLY THE WORST ON ANY SITE AND I'M NOT JUST SAYING THAT.
I WILL CONTINUE LEAVING NEGATIVE REVIEWS UNTIL THEY FIX MY ISSUE.
CONSTANT LIES ABOUT LEAD TIMES OF FIXING ISSUES, AND NOT HAVING ANY POWER OVER THEIR SELLERS IS INSANITY!
PLEASE BUY FROM OTHER TRUSTED KEYSITES LIKE CDKEYS + INSTANTGAMING, THEY ARE FAR MORE TRUSTWORTHY AND WILL FIX ISSUES MUCH FASTER THAN MMOGA
RESPONSE TO THEIR RESPONSE : WHY DOES IT MATTER TO THE CUSTOMER THAT THERE IS NO ONE ELSE HAVING ISSUES WITH THIS KEY SO IT NEEDS TO BE INVESTIGATED, THAT IS SOMETHING FOR YOUR SUPPLIER TO INVESTIGATE AND ANY OTHER COMPANY WOULD FIX MY ISSUE AND LET THE SELLER DEAL WITH THE ISSUE THEMSELVES. AGAIN PATHETIC RESPONSE FOR MMOGA WHO HAVE THE CUSTOMER DO ALL THE LEG WORK, THEY DO THIS SO MOST PEOPLE WILL GIVE UP AND ACCEPT THEY'VE LOST MONEY.
Reply from MMOGA