DB

DB

United Kingdom

Reviews

Review of Octopus Energy


Rated 5 out of 5 stars

Octopus - great customer service

Lucy was really helpful, answered all my questions, gave great advice around best way to manage my move. Got through on phone within a minute or two, straight to Lucy, who confirmed everything on email. Great customer service- thank you

13 August 2025

Review of Lookalikey


Rated 5 out of 5 stars

Fantastic cards

Fantastic cards, thoroughly recommend. Ordered 4 cards on Sunday night, they arrived Tuesday morning in the post. Great quality, colours exactly as pictured on website. Brilliant customer service, i'll be telling friends - thank you, absolutely delighted!

2 February 2025
Unprompted review

Review of Octopus Energy


Rated 5 out of 5 stars

Great Customer Service Amy

The phone was answered quickly and efficiently. Amy was helpful and listened to my query. She was able to offer guidance - thanks Amy, much appreciated

27 January 2025

Review of Esdemarca.com


Rated 5 out of 5 stars

5 star service

5 star service - ordered on website 21/11 from the UK. My Hispanitas shoes & bag were ready for collection from the local UK post office on 27/11. Not expected until 1/12. Regular updates received tracking my package. I knew the shoes would fit as already have in a different colour. These shoes were nearly £50 cheaper than the shop where i had purchased the first pair only 2 weeks ago. Delivery from Spain just £5 & no other fees re customs /duty.
Well done Esdemarca - i've placed another order already!

27 November 2024
Unprompted review

Reply from Esdemarca.com

We are delighted to have exceeded your expectations. Thank you for sharing your positive experience with us! - Sara from Esdemarca.

Review of Millets


Rated 5 out of 5 stars

Fab Customer Service

Served by Erol, very patient and polite. Gave great advice and I walked out with a fab puffer jacket that was almost half price and then had a further 30% off. Friendly and helpful - thank you

22 November 2024
Unprompted review

Reply from Millets

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Review of HIVED


Rated 5 out of 5 stars

Arrived earlier than expected

Arrived earlier than expected, courier knocked and waited to hand over the parcel. He was polite and friendly - great service - thank you

28 June 2024
Unprompted review

Reply from HIVED

Hey! Thanks so much for the awesome review! We're stoked to hear that your parcel arrived early and that our team were super friendly. If you have any more feedback, feel free to shoot us an email at hey@hived.space. Cheers!

Review of Trailfinders


Rated 5 out of 5 stars

Fantastic Customer Service - Charlie

Charlie has been amazing helping us to work out exactly what we want from our holiday. She had endless patience and nothing was a problem when looking at flights / dates / times / destination options. She worked through the availability and different combinations so that it was just right for our once in a lifetime trip.
She has contacted us when promised, sent paperwork confirming everything and answered every question we could think of! She was able to give recommendations for things to do as she had been there herself which was helpful. She is friendly, polite & her customer service is fantastic.
Thank you Charlie!

18 January 2024

Reply from Trailfinders

Dear DB

Thank you very much for taking the time to let us know how helpful your travel consultant has been in assisting you with your trip.
We will be sure to pass on your kind compliments to both your consultant and their manager.

Kind regards
Trailfinders

Review of it Luggage


Rated 5 out of 5 stars

IT luggage - outstanding customer service

After 9 years, the wheels on my large IT Suitcase were struggling to turn properly. Completed the online form and Koulla popped replacements in the post to me as it has a 10 year warranty, saving me having to buy a new case. Wheels arrived within 2 days. Will def buy IT cases in future, their customer service is outstanding - thank you

21 June 2023
Unprompted review

Reply from it Luggage

Happy travelling! :)

Review of www.thegoldenboot.co.uk


Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Looked everywhere & finally found my item at The Golden Boot. Ordered my Hispanitas boots,they arrived well packaged the next day with a lovely personalised / handwritten note from Katie.
Beautiful top quality boots. Kept one pair and returned the larger size. I tracked my return and within one hour of receipt of return, The Golden Boot had sent me an email confirming full refund of unwanted pair and processed the refund - outstanding customer service! Will recommend this shop to everyone - thank you Golden Boot 👍 10/10.

17 November 2022
Unprompted review

Review of AIT Home Delivery UK Ltd


Rated 5 out of 5 stars

Panther Delivery

Received several emails & texts confirming date & time of delivery. David our driver even called to check if we would be home as he would be arriving earlier than expected. Fridge freezer delivered, no issues, both delivery guys were polite & respectful of property, took all packaging - fantastic service by Panther - thank you.

8 September 2022
Unprompted review

Reply from AIT Home Delivery UK Ltd

Thank you for the excellent feedback. We always love to see that our customers are happy with the service that we are providing. We hope to see you again very soon.

Review of Physioroom.com


Rated 5 out of 5 stars

Fantastic quality air boot

Fantastic price for a quality short air boot for my son’s fractured ankle. This was the best price I could find on the internet and was recommended by foot and ankle consultant. Ordered Friday, it arrived Saturday - really pleased.

20 February 2022

Reply from Physioroom.com

Thanks for the feedback. Don't hesitate to get in touch if there is anything else that you need. We often post information on Facebook about advice and guides so why not like the page at https://www.facebook.com/physioroom/. Thanks again the Physioroom Team

Review of likewize.com


Rated 5 out of 5 stars

WeFix engineer was fantastic!

Engineer arrived at the time promised, was polite & knowledgeable. Phone looked like new when repaired & no data had been lost. WeFix engineer was amazing. Patient & courteous would definitely recommend.

14 January 2022
Unprompted review

Review of Clearabee


Rated 5 out of 5 stars

Fantastic service Clearabee - thank you

Fantastic service. Text and call from Clearabee advising arrival time. Efficiently & carefully took sofa apart to avoid any damage to my newly decorated room / hallway. They were polite and chatty, really impressed and would def recommend.

6 January 2022

Review of SteelSeries


Rated 5 out of 5 stars

SteelSeries outstanding customer service

SteelSeries were fantastic in replacing my Arctis Pro headset under the warranty. The adviser Bir.D assisted me from the outset, with clear instructions to follow step by step. The same adviser stayed with me through each step and always came back to me prior to expected timescale. The replacement arrived a week sooner than expected.. fantastic!

22 October 2021

Review of DFS Furniture


Rated 5 out of 5 stars

Great customer Service

Just left DFS Enfield, the customer service received from Richie was second to none. He answered all our questions, gave us time to think and was very knowledgeable of all DFS products and services available. He gave great advice and was patient when dealing with us.
We had been to a competitor sofa supplier next door whilst making our decision and were not even acknowledged whilst we sat on a sofa & walked around for 15 mins!

24 August 2021

Review of Heating Parts Warehouse


Rated 5 out of 5 stars

Best price online for Heritage Taps & Waste

Fantastic price, best I could find online by a mile! Arrived within 48hrs... perfect! Would def use Heating Parts Warehouse again. I also called before ordering and the telephone service was outstanding- friendly and knowledgeable which was why I went on to place my order... delighted Thank you

17 October 2020

Reply from Heating Parts Warehouse

Hi, many thanks for your comment and purchase. We are pleased your order arrived in good time and we hope your purchase serves you well into the future. Thank you again. HPW

Review of Green Flag Breakdown Cover


Rated 5 out of 5 stars

Great service

Great service, arrived promptly, call from technician to advise on his way. When he arrived he was knowledgeable and fixed the problem there and then... fully explained the issue.

3 July 2020
Unprompted review

Reply from Green Flag Breakdown Cover

Thanks for sharing your experience with us DB. We like to provide the best possible service, and it sounds like we did just that. Take care. Leona

Review of Likewize Repair UK


Rated 5 out of 5 stars

Great service... highly recommend

Great service, booked through NatWest/ Brightstar. Plenty of text and email reminders about the date of my appointment. Engineer arrived promptly and fixed iPhone 7 smashed screen, now working correctly with no issues very pleased with the service polite and efficient engineer. Thank you WeFix

29 June 2020
Unprompted review

Review of Toolstation


Rated 5 out of 5 stars

Great service, we’ll organised, felt safe!

Husband needed angle grinder discs to cut patio slabs. Toolstation had stock, ordered for click and collect. Within 10 mins email received advising ready for collection. Toolstation were extremely organised for social distancing, great queue system, polite, smiley staff, order ready and waiting. Fantastic! Thanks toolstation - needless to say, the Bosch discs went through the patio slabs like butter.

15 May 2020
Unprompted review

Review of Yale Home UK


Rated 5 out of 5 stars

Yale Customer Services - Dee

Dee on Yale customer services has been really helpful. He listened to the issues I had been having and offered a solution...fantastic customer services..5 stars

6 December 2019
Unprompted review