James Leonardi

United Kingdom

Reviews

Review of Proton VPN


Rated 1 out of 5 stars

Didn't receive the upgrade and they took my money regardless

Bought pro for 1 month for the purposes of using this on holiday. It took 2.5 weeks to receive the upgrade from free version which was therefore too late. I requested a refund which has not been provided despite my best efforts. They hide behind 'You've purchased it through apple so it is up to them whether it is to be refunded' apple will not allow refunds either.
Therefore they have taken my money and all i have received is the hinderance to try and solve the issue.

7 July 2026
Unprompted review

Reply from Proton VPN

Hi. Sorry to hear that.

Would you mind sharing your ticket number with us here? We'd be more than happy to check on your report and clear up any confusion or misunderstandings.

That said, in-app Apple payments comply to Apple's policy. All plan related changes, including refunds, can only be processed on their end.

Review of Boots Opticians


Rated 1 out of 5 stars

Lots of waiting

I had an appointment for an eye test at 1pm today. Wasn't seen by the optician until 1.50. I had to walk out as I didn't have the time to do the test. Will be going elsewhere

11 November 2021
Unprompted review

Review of ChipsAway


Rated 5 out of 5 stars

Scott does exactly what he says he’ll do.

Scott was very helpful throughout the process. A garage I bought the car from was paying the invoice and Scott chased this all for me. Work took exactly how long he said it would and the finish was great. Very happy with the service

5 November 2020

Reply from ChipsAway

Thank you so much for your kind words. You are a valued customer of ChipsAway.

Review of Pretavoir

Review of poltronesofà


Rated 3 out of 5 stars

Carpets are good- Fitters poor!

Thomas from SCS was very helpful and came out to view our house within the hour.
I then spoke to a lady in SCS who advised us that the whole day would be needed to fit the carpets and vinyl in our house so my girlfriend took the day off.
I received a phone call from the carpet fitters (a chap called Stephen) at 11am who asked me whether I was having vinyl in our living room (we had carpet in living room, stairs, 2 bedrooms and vinyl in the bathroom) and he stated he had no vinyl but would go and fetch it.
3pm they turned up and finished at 8pm.
On the whole not a bad experience however the fitting of the vinyl was poor and sealant was missed behind the WC and beneath some low level shelving. The fitter left without rectifying the WC perimeter but resealed beneath the shelving (very sloppy and quick). After they left I noticed that there is a small raised area of carpet where they haven't stretched it properly.
I would recommend SCS for their range of carpets however not their carpet fitters.

5 April 2017
Unprompted review

Reply from poltronesofà

Good Afternoon Mr Leonardi,

Thank you for taking the time to leave us your feedback, we do appreciate this.

I am very sorry to hear about your concerns with your flooring and carpet fitting. Would you be able to send across your customer number or your postcode and the first line of the address via ChiefExecutivesOffice@scs.co.uk so I can get this fed back to the relevant management?

Thanks, Jordan