Teresa Smith

We’re absolutely delighted to hear about your positive experience with our team, Teresa!

It’s wonderful to know that we were able to assist you with your Groupon-related issue and provide the support you needed. We understand how important it is to have someone available to help when questions arise, and we’re so glad our team could make the process easier for you.

Thank you for choosing TripToGo and for taking the time to share your kind feedback. We truly appreciate your trust and look forward to helping you plan many more amazing travel adventures in the future!

Best regards,
The TripToGo Team

Hi Teresa,

Thank you for reaching out and sharing your concerns with us.

We completely understand the disappointment and frustration you must feel regarding the limited options available for changing your mystery vacation destination. It’s important for us to ensure that the experiences we offer meet our customers' expectations, and we are sorry to hear that was not the case in your situation.

At Groupon, we are committed to providing a wide range of exciting and valuable travel experiences. we want to assure you that your feedback is invaluable to us, and our team is currently reviewing and addressing the issues you've brought to our attention.

We will follow up with you directly within the next 48 hours to discuss this matter further and explore potential resolutions. Your satisfaction is very important to us, and we appreciate your patience and understanding as we work diligently to resolve the situation.

Once again, thank you for taking the time to share your thoughts with us. We greatly value your input and hope to turn this experience around for you.

Regards, 
Jerry
​​​​​​​Groupon Customer Support.

We appreciate your kind words and are glad to hear that you received your package in good condition. We strive to provide excellent service and appreciate your positive feedback.

Thank you,
Customer Service