EGR Rolltrac
I have owned an EGR Rolltrac on my Hilux SR5 since 2020 when I purchased the vehicle new from Peninsula Toyota in Kadina SA. From the first month it was on, I have had nothing but issues with it in which it has aways been taken back to the dealership. In the first 3 months an EGR technician came up from Adelaide and spent a day reinstalling it. This worked for a while yet it started to have more issues with only closing half. I continually had to reset it at least every month, it stripped the Coggs in the motor which had to be replaced. I have had nothing but issues with this product which at the time of purchase was $3,300. The final issue I had was it stopped working in November 2025 in which the motor locked on one night and in the morning I had a flat battery in which the motor on the RollTrac had locked on and was that hot I couldn't touch it, it could have caught the car on fire. I have over the last month been back to the dealership which advised me to put in a claim in which I did. The claim was rejected by the warranty officer on the grounds that I purchased it as a package from the dealership. I replied advising that it is an EGR product and was fitted by an EGR technician. My reply from the warranty officer was "To pursue a remedy under consumer guarantee it needs to be lodged with the place you purchased the product from". So far I have spoken to Peninsula Toyota Operations Manager personally, sent emails and phone messages with no response. It seems that everyone has placed this in the "to hard basket" and everyone has wiped there hands of it. I was quoted over $4,500 to have it fixed/replaced as the best remedy. I now have a product that you have to manually open/close and lock and it opens itself when you are driving. On a warm day, it will burn your hands trying to close it. Anyone reading this, I would not go with this product, stay with a hard cover