Pamela Pelletier

United States

Reviews

Review of resihome.com


Rated 1 out of 5 stars

AVOID AT ALL COSTS

The most indescribably dirty and inconsistent company ever. First they had overseas contractors who could barely speak English. It would take them a week to get someone out here for an emergency issue. Then they switched to AI. Same issue. Emergency maintenance requests do not get answered or handled an emergency manner. Our septic tank has not been working correctly for a month. We've been displaced for 2 weeks where I was out of pocket over $2,200. Still, after a month, they have yet to fix it. The property manager is a completely incompetent. She doesn't respond to voicemails. She never answers her phone. She refuses to allow you to speak to, what she calls, her leadership. She refuses to allow us to speak to a supervisor despite our multiple requests. She very rarely responds to emails. You have to nag and nag and nag for her to respond to the maintenance tickets. Then when they send someone out, it's someone from their network. Dirty and competent vendors who do nothing to fix the issue. On top of the septic tank issues, we've had nothing but trouble with the AC system. Same as with the septic, they continue to send people out who band-aid fix it and the issue remains. We just had the AC leak through the walls into the carpet. I know they're going to do nothing and it's going to take weeks before they get someone out here to fix it, if they fix it at all. They do not keep the house and livable condition as required by Florida law. They're just some rich investor who puts up shoddy homes, doesn't maintain them and their tenants suffer. Avoid them at all costs. Don't fall for the low rent cost. There is a reason it's so low. They will make your life a living hell.

23 May 2026
Unprompted review